Sales Operations Lead - AI Ad Tech (Hybrid NYC)

Clinch; New York, Northern (NY, KY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

401K with matching

Stipend reimbursements

Grubhub+ membership

Great place to work certification

Job summary

Clinch is hiring a Sales Operations Manager in New York City to drive efficiency in our sales organization. You will support planning, forecasting, reporting, CRM management, and day-to-day operations while improving processes and the sales experience.

Join a fast-paced team with generous benefits, an on-site Manhattan office at least three days a week, and opportunities to streamline go-to-market activities across departments.

Qualifications

• 2+ years of proven experience in sales operations or a related role within ad tech.
• Excellent organizational and project management skills with the ability to multitask and meet deadlines.
• Experience with CRM tools (Salesforce, Pipedrive) and marketing automation (HubSpot) a plus.
• Strong communication and interpersonal skills with cross-functional collaboration.
• Detail-oriented mindset and a passion for continuous improvement.
• Willingness to work from our Manhattan office at least three days a week.

Responsibilities

• Supporting sales planning, forecasting, reporting, and pipeline management.
• Manage Clinch's CRM by providing reports, analytics, and maintaining accurate records.
• Coordinate sales meetings, travel, demonstrations, and client-related logistics.
• Support sales reps throughout the sales cycle, including communications with prospects and clients.
• Establish cadence of lead/pipeline reporting with marketing stakeholders.
• Generate and process sales orders and ensure timely follow-up.
• Coordinate with internal teams to facilitate smooth sales activities and customer needs.
• Identify opportunities to improve sale processes and efficiency.
• Provide general administrative and operational support to the sales team.

Skills

CRM experience

Project management

Communication

Organizational skills

Thrives in fast-paced environment

Tools

Salesforce

Pipedrive

HubSpot

Job description

Clinch is hiring a Sales Operations Manager in New York City to drive efficiency in our sales organization. You will support planning, forecasting, reporting, CRM management, and day-to-day operations while improving processes and the sales experience.

Join a fast-paced team with generous benefits, an on-site Manhattan office at least three days a week, and opportunities to streamline go-to-market activities across departments.