Sales Operations Manager

Clinch; New York, Northern (NY, KY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

401K with matching

Stipend reimbursements

Grubhub+ membership

Great place to work certification

Job summary

Clinch is hiring a Sales Operations Manager in New York City to drive efficiency in our sales organization. You will support planning, forecasting, reporting, CRM management, and day-to-day operations while improving processes and the sales experience.

Join a fast-paced team with generous benefits, an on-site Manhattan office at least three days a week, and opportunities to streamline go-to-market activities across departments.

Qualifications

• 2+ years of proven experience in sales operations or a related role within ad tech.
• Excellent organizational and project management skills with the ability to multitask and meet deadlines.
• Experience with CRM tools (Salesforce, Pipedrive) and marketing automation (HubSpot) a plus.
• Strong communication and interpersonal skills with cross-functional collaboration.
• Detail-oriented mindset and a passion for continuous improvement.
• Willingness to work from our Manhattan office at least three days a week.

Responsibilities

• Supporting sales planning, forecasting, reporting, and pipeline management.
• Manage Clinch's CRM by providing reports, analytics, and maintaining accurate records.
• Coordinate sales meetings, travel, demonstrations, and client-related logistics.
• Support sales reps throughout the sales cycle, including communications with prospects and clients.
• Establish cadence of lead/pipeline reporting with marketing stakeholders.
• Generate and process sales orders and ensure timely follow-up.
• Coordinate with internal teams to facilitate smooth sales activities and customer needs.
• Identify opportunities to improve sale processes and efficiency.
• Provide general administrative and operational support to the sales team.

Skills

CRM experience

Project management

Communication

Organizational skills

Thrives in fast-paced environment

Tools

Salesforce

Pipedrive

HubSpot

Job description

Join Clinch for cutting-edge personalized digital advertising solutions powered by AI. Our revolutionary platform empowers advertisers with highly personalized campaigns across all channels. With an award-winning suite of AI-driven tools including asmart ad server, top-notch DCO & Personalization tech, and real-time analytics, we're transforming advertising. Join our global team dedicated to bettering advertising forbrands and consumers. Flexible work options, great benefits, andexciting opportunities await.

About The Role

As a Sales Operations Manager, you will help drive the efficiency and effectiveness of our sales organization. This is a pivotal role that supports sales planning, forecasting, reporting, CRM management, and day-to-to operations, while helping to streamline processes and improve the overall sales experience.

Responsibilities

• Supporting sales planning, forecasting, reporting, and pipeline management.
• Manage Clinch's CRM by providing reports, analytics, and maintaining accurate and up-to-date CRM records, sales documents, contracts, proposals, and customer information.
• Coordinate sales meetings, appointments, travel, demonstrations, and other client-related logistics.
• Support sales representatives throughout the sales cycle, including communication with prospects, clients, and cross-departmental teams.
• Establish regular cadence of bi-directional lead/pipeline reporting with key marketing team stakeholders as related to growth-oriented sales-marketing initiatives.
• Generate and process sales orders and ensure timely follow-up.
• Coordinate with internal teams to facilitate smooth execution of sales activities, reporting, and customer needs.
• Identify opportunities to improve sale processes, organization, and efficiency.
• Provide general administrative and operational support to the sales team.

Requirements

• 2+ years of proven experience in sales operations or a related role within the ad tech industry.
• Excellent organizational and project management skills with the ability to multitask and meet deadlines.
• Experience with CRM (i.e., Pipedrive, Salesforce) and Project Management tools. Experience with marketing automation platforms (Hubspot) a plus.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Detail-oriented mindset and a passion for continuous improvement.
• Ability to adapt quickly in a fast-paced and evolving environment.
• Must be willing and able to work from our Manhattan office at least three days a week.
• Compensation commensurate with experience
• Unlimited PTO
• 401Kwith matching
• Stipend reimbursements (mobile phone service, wellness, and pet insurance)
• Employees receive a complimentary Grubhub+ Membership! Enjoy unlimited $0 delivery fees with Grubhub+ restaurants.
• Life @ Clinch: Team Happy Hours, Outings (virtual and in-person), great office culture + much more!
• Clinch has been certified as a “Greatest Place to Work” for 2021-2026!
• Various perks and discounts

Salary Range

70k-80k