Sales Operations & Enablement Analyst

One Inc; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

One Inc is seeking a Sales Operations Analyst to partner with the Sales organization, handling administrative, systems, reporting, and enablement tasks to drive productivity and growth.

The role coordinates customer-facing and internal workflows, supports RFP/RFI responses, maintains data integrity, and administers key sales platforms and signature processes. The ideal candidate is organized, technically proficient, and capable of managing multiple priorities with accuracy.

Qualifications

• Strong knowledge of Sales Operations processes and best practices.
• Experience supporting CRM systems, preferably Salesforce.
• Experience administering business applications such as Responsive, Gong, Glean, LinkedIn Sales Navigator, SafeBase, or similar platforms.
• Excellent project coordination and workflow management skills.
• Strong analytical and problem-solving abilities.
• Exceptional attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Experience managing document workflows, approvals, signatures, and repository governance.
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams.
• Experience working with SharePoint and other content management platforms.
• Customer-focused mindset with strong internal and external relationship management skills.

Responsibilities

• Provide day-to-day operational support for Sales Directors, Relationship Managers, executives, and other sales stakeholders.
• Respond to process, reporting, system, and data-related requests.
• Track open requests, prioritize workload, and ensure timely completion of deliverables.
• Document repeatable processes and support continuous improvement initiatives.
• Coordinate RFPs, RFIs, security questionnaires, and related customer requests from intake through submission.
• Facilitate kickoff meetings, assign subject matter experts, track deadlines, conduct quality reviews, and manage final submissions.
• Coordinate supporting documentation and ensure final materials are properly stored and archived.
• Administer the Responsive platform, including project setup, permissions management, templates, content libraries, contributor coordination, and reporting.
• Maintain organized response content and support content-library governance.
• Develop customer-facing pricing proposals using approved pricing models, volume assumptions, fees, options, ROI information, and supporting business analyses.
• Collaborate with Sales, Business Intelligence, and Payment Operations teams to validate proposal content.
• Coordinate revisions and ensure final approved pricing information is maintained in designated systems and repositories.
• Receive, validate, format, and upload ClaimsPay TIN and date data to approved Business Intelligence repositories.
• Submit analysis requests and monitor completion status.
• Coordinate follow-up activities for incomplete data submissions.
• Route completed analyses to appropriate pricing and proposal stakeholders.
• Manage execution workflows for existing-client Statements of Work.
• Verify approved versions and prepare approval summaries.
• Coordinate DocuSign execution or alternative customer signature processes.
• Track signature status and ensure completed agreements are properly archived and distributed.
• Prepare sales win announcements utilizing Salesforce information and approval summaries. Coordinate approval workflows and publication schedules.
• Verify stakeholders, leadership recipients, and supporting team members.
• Prepare customer implementation checklists following contract execution.
• Validate contract details, pricing information, Salesforce records, and implementation requirements.
• Track and resolve outstanding onboarding and implementation items.
• Coordinate client NDA requests through approved Legal review and redlining processes.
• Monitor execution workflows and maintain supporting documentation.
• Ensure compliance with established approval procedures.
• Escalate contractual or legal concerns to appropriate stakeholders.
• Action Oriented, Growth Mindset, Positive Outlook, Problem Solver, Self-starter,

Skills

Sales operations processes

CRM systems (Salesforce)

Project coordination

Analytical thinking

Communication skills

Data integrity

Documentation & governance

Microsoft Office (Excel/PowerPoint)

SharePoint usage

Relationship management

Workflow management

Education

Bachelor's degree in Business Administration/Operations/IS or related

Tools

Salesforce

Gong

Glean

LinkedIn Sales Navigator

Responsive

DocuSign

SharePoint

AM Best

Job description

One Inc is seeking a Sales Operations Analyst to partner with the Sales organization, handling administrative, systems, reporting, and enablement tasks to drive productivity and growth.

The role coordinates customer-facing and internal workflows, supports RFP/RFI responses, maintains data integrity, and administers key sales platforms and signature processes. The ideal candidate is organized, technically proficient, and capable of managing multiple priorities with accuracy.