Sales Operations Director - Salesforce & Growth Enablement

SOLID Surface Care, Inc.; Charlotte (NC); A distancia; USD 120.000 - 190.000; Jornada completa

Descripción de la vacante

SOLID Surface Care, Inc. is seeking a Director of Sales Operations to lead systems, processes, data, and infrastructure supporting the sales organization as we scale.

This role reports to the Chief Revenue Officer, with three direct reports, and will own Salesforce and the broader sales operations function. The ideal candidate is a Salesforce expert and strategic leader who can operate in CRM, data, and process design to improve seller productivity and pipeline visibility.

Formación

• 6+ years of progressive Sales Operations experience
• Advanced hands-on Salesforce experience
• Ability to troubleshoot Salesforce issues independently
• Experience building and improving sales processes in a multi-location B2B services organization
• Experience with territory design, account assignment, and quota-setting support
• Strong analytical and problem-solving skills with data-driven recommendations

Responsabilidades

• Own end-to-end sales process from opportunity to close and handoff
• Eliminate bottlenecks and establish consistent sales processes
• Improve sales execution, data accuracy, and transition to downstream teams
• Serve as primary Salesforce administrator and internal SME
• Manage Salesforce administration, configuration, workflows, reporting, dashboards, and data governance
• Establish CRM standards and drive Salesforce adoption across the sales org
• Identify opportunities to automate manual processes and improve CRM ecosystem

Conocimientos

Sales operations

Cross-functional collaboration

Analytical skills

Educación

Bachelor's degree in Business/Analytics/Operations

Herramientas

Salesforce

Descripción del empleo

SOLID Surface Care, Inc. is seeking a Director of Sales Operations to lead systems, processes, data, and infrastructure supporting the sales organization as we scale.

This role reports to the Chief Revenue Officer, with three direct reports, and will own Salesforce and the broader sales operations function. The ideal candidate is a Salesforce expert and strategic leader who can operate in CRM, data, and process design to improve seller productivity and pipeline visibility.