Remote Director, Sales Operations & CRM

RevOps Careers; Charlotte (NC); Hybrid; USD 150,000 - 210,000; Full time

Job summary

SOLID Surface Care is seeking a Director of Sales Operations to lead the systems, processes, data, and infrastructure that support the sales organization as we scale.

This role will own Salesforce and the broader sales operations function, manage a three-person team, and partner with Sales, Finance, Operations, Marketing, and HR to optimize CRM, pipeline visibility, territory design, quota support, reporting, and downstream handoffs.

Qualifications

• 6+ years of progressive Sales Operations experience, including 2+ years in a leadership role.
• Advanced, hands-on Salesforce experience with administration, configuration, and reporting.

Responsibilities

• Own and continuously improve the end-to-end sales process from opportunity creation through close and handoff.
• Own Salesforce administration, configuration, workflows, automation, reporting, dashboards, data integrity, and governance.

Skills

Sales Operations

Leadership

Cross-functional collaboration

Data analysis

CRM governance

Education

Bachelor's degree in Business / Operations / Analytics

Tools

Salesforce

CRM software

Job description

SOLID Surface Care is seeking a Director of Sales Operations to lead the systems, processes, data, and infrastructure that support the sales organization as we scale.

This role will own Salesforce and the broader sales operations function, manage a three-person team, and partner with Sales, Finance, Operations, Marketing, and HR to optimize CRM, pipeline visibility, territory design, quota support, reporting, and downstream handoffs.