Sales Operations Coordinator: CRM & Order Excellence

ManpowerGroup; Troy (MI); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup is seeking a Sales Coordinator in Novi, MI to support a high-performing sales team with order processing, CRM administration, and cross-functional coordination. You will manage orders, track fulfillment, and maintain clear customer communications to ensure a seamless experience.

The ideal candidate brings 3+ years in sales support, experience with Salesforce, and proficiency in Microsoft Office.

Qualifications

• 3+ years of experience in Sales Support or related role.
• Experience using CRM systems such as Salesforce.
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Process purchase orders and support order entry activities
• Track orders and coordinate updates through fulfillment and delivery
• Manage customer communications regarding orders, shipments, and service requests
• Coordinate NDAs, contracts, and related business documentation
• Maintain accurate CRM records and support pipeline management
• Route leads and assist with sales workflow coordination
• Generate reports and support sales process improvements
• Collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely execution of customer requests
• Assist with quote revisions and general sales administration

Skills

Salesforce

CRM systems

Microsoft Excel

Outlook

Teams

Communication

Organization

Problem solving

Multitasking

Tools

Salesforce

Job description

ManpowerGroup is seeking a Sales Coordinator in Novi, MI to support a high-performing sales team with order processing, CRM administration, and cross-functional coordination. You will manage orders, track fulfillment, and maintain clear customer communications to ensure a seamless experience.

The ideal candidate brings 3+ years in sales support, experience with Salesforce, and proficiency in Microsoft Office.