Sales Operations Coordinator

ManpowerGroup; Canton Charter Township (MI); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Medical plan

Dental plan

401(k)

Job summary

ManpowerGroup is seeking a Sales Coordinator in Novi, MI to support our sales operations through order processing, CRM administration, and cross-functional coordination. This role emphasizes customer-focused communication and efficient handling of multiple priorities to ensure a seamless experience for customers and internal teams.

Ideal candidates have 3+ years in sales support, proficiency with Salesforce CRM, and strong organizational skills.

Qualifications

• 3+ years of experience in Sales Support, Sales Coordination, or related roles.
• Experience using CRM systems, preferably Salesforce.
• Strong organization and communication skills, with focus on customer satisfaction.

Responsibilities

• Process purchase orders and support order entry activities.
• Track orders and coordinate updates through fulfillment and delivery.
• Manage customer communications regarding orders, shipments, and service requests.
• Coordinate NDAs, contracts, and related business documentation.
• Maintain accurate CRM records and support pipeline management.
• Route leads and assist with sales workflow coordination.
• Generate reports and support sales process improvements.
• Collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams.
• Assist with quote revisions and general sales administration.

Skills

Strong organizational skills

Excellent communication

Problem-solving

Multi-tasking

Customer service orientation

Attention to detail

Tools

Salesforce CRM

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

ManpowerGroup is seeking a Sales Coordinator in Novi, MI to support our sales operations through order processing, CRM administration, and cross-functional coordination. This role emphasizes customer-focused communication and efficient handling of multiple priorities to ensure a seamless experience for customers and internal teams.

Ideal candidates have 3+ years in sales support, proficiency with Salesforce CRM, and strong organizational skills.