Sales Operations Coordinator | CRM & Order Tracking

ManpowerGroup; Monroe (MI); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Life insurance

Short-term disability

401(k)

Job summary

ManpowerGroup in Novi, MI is seeking a Sales Coordinator to support a high-performing sales team. You will handle order processing, customer communication, CRM administration, and cross-functional coordination to ensure a smooth, timely experience for customers and internal teams.

The role requires 3+ years in sales support or related fields, experience with Salesforce, and strong organizational and communication skills.

Qualifications

• 3+ years of experience in Sales Support or related role.
• Experience using Salesforce CRM.
• Proficiency in Microsoft Office (Excel, Outlook, Teams).

Responsibilities

• Process orders and support order entry activities.
• Track orders and coordinate updates through fulfillment and delivery.
• Manage customer communications regarding orders, shipments, training schedules, and service requests.
• Coordinate NDAs, contracts, and related business documentation.
• Maintain accurate CRM records and support pipeline management activities.
• Route leads and assist with sales workflow coordination.
• Generate reports and support sales process improvements.
• Collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely execution of customer requests.
• Assist with quote revisions and general sales administration.

Skills

Organizational skills

Communication skills

Problem-solving

Multi-tasking

Tools

Salesforce

Job description

ManpowerGroup in Novi, MI is seeking a Sales Coordinator to support a high-performing sales team. You will handle order processing, customer communication, CRM administration, and cross-functional coordination to ensure a smooth, timely experience for customers and internal teams.

The role requires 3+ years in sales support or related fields, experience with Salesforce, and strong organizational and communication skills.