Sales Operations Coordinator: CRM‑Driven & Customer Success

ManpowerGroup; Dearborn (MI); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup in Novi, MI is seeking a Sales Coordinator to support a high-performing sales team through order processing, CRM administration, and cross-functional coordination. This role emphasizes timely communication with customers and internal teams, accurate data entry, and ongoing process improvement.

The position requires 3+ years in sales support or related roles, proficiency with Salesforce and Microsoft Office, and a proven ability to manage multiple priorities in a fast-paced

Qualifications

• 3+ years of experience in Sales Support, Sales Coordination, Customer Service, Order Management, or a related role.
• Experience using CRM systems such as Salesforce.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in Microsoft Office, including Excel, Outlook, and Teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to customer satisfaction.

Responsibilities

• Process purchase orders and support order entry activities.
• Track orders and coordinate updates through fulfillment and delivery.
• Manage customer communications regarding orders, shipments, training schedules, and service requests.
• Coordinate NDAs, contracts, and related business documentation.
• Maintain accurate CRM records and support pipeline management activities.
• Route leads and assist with sales workflow coordination.
• Generate reports and support sales process improvements.
• Collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely execution of customer requests.
• Assist with quote revisions and general sales administration.

Skills

Sales Support

CRM Salesforce

Organizational Skills

Microsoft Office

Multitasking

Detail-Oriented

Tools

Salesforce CRM

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

ManpowerGroup in Novi, MI is seeking a Sales Coordinator to support a high-performing sales team through order processing, CRM administration, and cross-functional coordination. This role emphasizes timely communication with customers and internal teams, accurate data entry, and ongoing process improvement.

The position requires 3+ years in sales support or related roles, proficiency with Salesforce and Microsoft Office, and a proven ability to manage multiple priorities in a fast-paced