Sales Operations Coordinator

Commercial Sewing, Inc.; Torrington (CT); On-site; USD 42,000 - 60,000; Full time

Job summary

Commercial Sewing, Inc. Torrington, CT seeks a Sales Administrative Assistant to support the Sales team by coordinating day-to-day activities, preparing quotes, and ensuring data accuracy across systems.

The role acts as a liaison among Sales, Project Management, Engineering, Production, and Customers to ensure needs are met promptly. Responsibilities include preparing documents, maintaining records in sales systems, and assisting with Epicor quotes.

Qualifications

• Understanding of how sales interact with other functions.
• Ability to improve processes and systems to support business objectives.
• Analytical ability to sift through data, compile reports and summarize findings.
• Ability to prioritize effectively for self and others.
• Strong interpersonal and team-building skills.
• Interest in marine/power sports industries.

Responsibilities

• Provide administrative support to the Sales team, including scheduling, preparing documents, and following up on customer requests.
• Maintain accurate records in sales systems, including customer profiles, sales orders, and part numbers.
• Assist in preparing and submitting quotes using the Epicor system, ensuring accuracy and timeliness.
• Support communication and coordination between Sales and other departments to meet customer needs.
• Help maintain sales program information, including pricing updates, customer communications, and reporting.
• Track and organize customer inquiries, escalating issues to the appropriate team member when needed.
• Assist with gathering sales forecast information and updating internal systems.
• Provide back-up support to sales team members during absences or busy periods.
• Assist with marketing and sales initiatives such as trade shows, customer events, and promotional activities.
• Support general office and administrative tasks to help achieve company-wide goals.

Skills

Sales interrelationships

Process improvement

Analytical thinking

Prioritization

Interpersonal skills

Team building

Marine industry interest

Tools

Microsoft Office

Excel

Job description

Commercial Sewing, Inc. Torrington, CT seeks a Sales Administrative Assistant to support the Sales team by coordinating day-to-day activities, preparing quotes, and ensuring data accuracy across systems.

The role acts as a liaison among Sales, Project Management, Engineering, Production, and Customers to ensure needs are met promptly. Responsibilities include preparing documents, maintaining records in sales systems, and assisting with Epicor quotes.