Powersports OEM Account Lead: From Concept to Launch

Commercial Sewing, Inc.; Torrington (CT); On-site; USD 70,000 - 85,000; Full time

Job summary

Commercial Sewing, Inc. in Torrington, CT, is seeking an OEM Account Specialist to serve as the primary link between customers and internal teams, guiding programs from concept to launch and ensuring on-time delivery with strong customer service.

The role emphasizes relationship-building, problem-solving, and coordination in a fast-paced manufacturing environment, with opportunities to support new product launches and market growth.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Experience in customer service or account management.
• Strong communication and relationship-building skills.
• Ability to manage multiple projects and deadlines.
• Willingness to travel 25–30%.
• Experience with OEM customers preferred.

Responsibilities

• Build and maintain strong relationships with powersports manufacturers and key customer contacts.
• Serve as the main point of contact for customer inquiries, program updates, quotations, and product information.
• Work closely with Product Development and Engineering teams to communicate customer requirements.
• Coordinate customer requests, project updates, and technical discussions.
• Assist with new product launches and model year changes.
• Manage customer pricing, quotes, forecasts, and account information.
• Maintain customer agreements and program documentation.
• Analyze customer programs and provide recommendations to support profitability and growth.
• Gather customer feedback and market insights to support future product development.
• Attend customer meetings, trade shows, and industry events as needed.
• Support the preparation of product presentations, photos, videos, and marketing materials.

Skills

Powersports interest

Customer service

Account management

Project coordination

Inside sales

Communication skills

Travel readiness

Education

Bachelor's degree in Business/Marketing/Communications or related field

Tools

Microsoft Office

Job description

Commercial Sewing, Inc. in Torrington, CT, is seeking an OEM Account Specialist to serve as the primary link between customers and internal teams, guiding programs from concept to launch and ensuring on-time delivery with strong customer service.

The role emphasizes relationship-building, problem-solving, and coordination in a fast-paced manufacturing environment, with opportunities to support new product launches and market growth.