Sales Operations Specialist

SMT, Corp.; Newtown (CT); On-site; USD 45,000 - 60,000; Full time

Job summary

SMT Corp. in Sandy Hook, Connecticut is seeking a Sales Administrator to provide internal administrative and operational support to the Sales team.

You will process Sales Orders in Acumatica, monitor open orders, perform initial contract reviews, and coordinate with internal departments to keep orders moving. You will handle export-control screening, prepare customer questionnaires, maintain records in QMS and internal files, and produce routine internal metrics.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of administrative/order-processing experience preferred.
• Proficiency with Microsoft Office 365 (Word, Excel, Outlook, PowerPoint).
• Strong written English and proofreading skills.
• Ability to learn Acumatica and QMS systems.
• Excellent attention to detail and organizational skills.

Responsibilities

• Support Sales team and Sales Administration Manager with daily admin activities and order processing.
• Create, process and review Sales Orders in Acumatica based on approved requests.
• Monitor open orders and coordinate with internal departments to progress them.
• Perform initial contract review, export-control screening, and documentation checks.
• Maintain order history and sales-related files in internal systems (Acumatica, QMS).
• Prepare recurring internal metrics and reports; escalate complex issues to Inside Sales.

Skills

Administrative experience

Order processing

Documentation

Written English

Attention to detail

Organizational skills

Time management

Follow-up

Cross-department coordination

Education

High school diploma or equivalent

Tools

Acumatica

QMS

Microsoft Office 365

Word

Excel

Outlook

PowerPoint

Job description

SMT Corp. in Sandy Hook, Connecticut is seeking a Sales Administrator to provide internal administrative and operational support to the Sales team.

You will process Sales Orders in Acumatica, monitor open orders, perform initial contract reviews, and coordinate with internal departments to keep orders moving. You will handle export-control screening, prepare customer questionnaires, maintain records in QMS and internal files, and produce routine internal metrics.