Sales Operations Coordinator

Three Stone; Franklin (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading marketing firm in Franklin, Tennessee, is looking for a Chief Marketing Officer / Managing Partner. This entry-level role focuses on sales administration and requires strong communication and CRM skills. The ideal candidate will thrive in a fast-paced environment and manage various responsibilities including client support, warranty processing, and administrative tasks. Join our team to enhance customer experiences and drive operational success.

Qualifications

• 2+ years in sales administration, operations, or office management.
• Strong CRM and organizational skills.
• Detail-oriented with excellent communication and customer service.
• Self-starter who thrives in a fast-paced, results-driven environment.

Responsibilities

• Handle inbound calls, emails, and appointment scheduling.
• Act as liaison between clients, staff, and leadership.
• Assist with preparing proposals, presentations, and CRM updates.
• Support marketing campaigns, events, and community outreach.
• Track KPIs and sales performance data.
• Assign leads and maintain clean handoffs between departments.
• Conduct daily follow-ups and enforce the 'Next Step Rule'.
• Qualify canvassing leads for payment processing.
• Process and track warranty paperwork and compliance documentation.
• Execute outbound mailers for marketing campaigns and customer communications.
• Maintain organized filing systems, office supplies, and equipment.
• Support onboarding, HR tasks, and team communications.
• Keep CRM updated with job progress, approvals, and notes.
• Prepare resources for presentations and track materials.

Skills

Sales administration

CRM skills

Detail-oriented

Communication

Customer service

Job description

A leading marketing firm in Franklin, Tennessee, is looking for a Chief Marketing Officer / Managing Partner. This entry-level role focuses on sales administration and requires strong communication and CRM skills. The ideal candidate will thrive in a fast-paced environment and manage various responsibilities including client support, warranty processing, and administrative tasks. Join our team to enhance customer experiences and drive operational success.