Chief Sales Officer

Santacruz; Nashville (TN); On-site; USD 250,000 - 420,000; Full time

Job summary

The Nashville Convention & Visitors Corp seeks a driven, passionate Chief Sales Officer to lead the organization's comprehensive sales strategy and performance across convention and tourism sales, services, regional offices, and post-booking engagement.

This executive role partners with the President & CEO to set priorities, evaluate market opportunities, and drive Nashville's growth as a premier destination.

Responsibilities

• Oversee all sales-related functions, including convention sales, tourism sales, convention services, regional offices, sales operations, and post-booking client engagement activities.
• Ensure a seamless customer experience from business development through event execution.
• Partner with the President & CEO to establish organizational priorities and position Nashville for long-term success in a competitive market.

Job description

The Nashville Convention & Visitors Corp is seeking a driven, passionate, and creative leader to serve as the new Chief Sales Officer.

The Nashville Convention & Visitors Corp brands, sells, and markets Nashville as Music City, harmonizing the city's culture with its reputation as a premier destination. We showcase Nashville as a place where travelers can experience authentic, one-of-a-kind leisure and convention opportunities. While much of our work plays behind the scenes, the economic benefits are felt throughout the community. By partnering with local businesses and hospitality leaders, we help amplify Nashville's global presence.

The Chief Sales Officer serves as the executive leader responsible for developing, executing, and continuously evolving the Nashville Convention & Visitors Corp's comprehensive sales strategy. The role oversees all sales-related functions, including convention sales, tourism sales, convention services, regional offices, sales operations, and post-booking client engagement activities, ensuring a seamless customer experience from business development through event execution.

As a key member of the Executive Leadership Team, the Chief Sales Officer partners closely with the President & CEO to establish organizational priorities, evaluate market opportunities, anticipate industry trends, and position Nashville for long-term success in an increasingly competitive marketplace. The CSO provides strategic leadership that drives convention bookings, tourism growth, customer retention, and economic impact for Nashville.

This role is expected to proactively manage upward by keeping the President & CEO fully informed on all matters related to sales performance, customer activity, market conditions, competitive positioning, future business opportunities, and strategic growth initiatives. The Chief Sales Officer is accountable for organizational sales performance, forecasting future business, and providing accurate and timely reporting to executive leadership and the Board of Directors.

Reference #4449

Location: Nashville, TN

Position Overview