Sales Operations & Client Services Administrator

Gaming-Lab; Nevada; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision

401(k) matching

Annual bonus

Educational assistance

Life and disability insurance

Employee assistance program

Pet insurance

Job summary

GLI in Las Vegas is seeking a Client Services Administrator to support sales operations, enhance client relationships, and drive cross-functional initiatives. This in-person role emphasizes organization, communication, and data accuracy across CRM platforms.

This position offers full-time hours, competitive compensation, and comprehensive benefits, with opportunities to collaborate globally while delivering outstanding service via phone and email.

Qualifications

• Strong proficiency with Microsoft Office suite (Outlook, Excel, Word, Teams, SharePoint).
• Excellent customer service and interpersonal communication.
• Ability to organize multiple tasks and deadlines.
• Strong written and verbal English communication.

Responsibilities

• Maintain and manage customer and prospect data in CRM.
• Create and track sales opportunities and ensure data accuracy.
• Generate monthly and ad-hoc sales activity and customer spending reports.
• Identify customer spending trends and provide meaningful insights.
• Deliver exceptional customer service through phone and email communications.
• Partner with multiple departments to support strategic sales initiatives.
• Assist with sales proposals, competitive bids, and vendor registrations.
• Monitor project timelines and internal processes to ensure deadlines are met.
• Help facilitate and track sales opportunities from initiation through completion.
• Support process improvements that enhance efficiency and customer satisfaction.
• Assist with special projects and departmental initiatives as needed.
• Provide backup support for reception and shipping functions when required.

Skills

MS Office

Customer service

Task management

Attention to detail

English communication

Tools

CRM software

SharePoint

Excel

Job description

GLI in Las Vegas is seeking a Client Services Administrator to support sales operations, enhance client relationships, and drive cross-functional initiatives. This in-person role emphasizes organization, communication, and data accuracy across CRM platforms.

This position offers full-time hours, competitive compensation, and comprehensive benefits, with opportunities to collaborate globally while delivering outstanding service via phone and email.