Client Services & Sales Operations Admin

Gaming Laboratories International, LLC; Las Vegas (NV); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision coverage

20 days paid time off annually

401(k) with company match up to 3%

Annual discretionary bonus

Educational assistance program

Employer-paid life and disability保险

Employee assistance program

Pet, accident, and critical illness保险

Global collaboration opportunities

Job summary

Gaming Laboratories International, LLC in Las Vegas, NV is seeking a Client Services Administrator to support sales operations, engage with clients, and coordinate cross-functional tasks in a fast-paced environment.

The role focuses on data management, opportunity tracking, reporting, and customer service, with an emphasis on collaboration across departments to drive business success.

Qualifications

• Experience using CRM platforms for managing customer and prospect data.
• Strong customer service skills and ability to communicate professionally with clients and executives.
• Excellent organization and ability to manage multiple tasks and deadlines.

Responsibilities

• Maintain and manage customer and prospect information within CRM platforms.
• Create and track sales opportunities while ensuring data accuracy.
• Generate monthly and ad-hoc sales activity and customer spending reports.
• Identify customer spending trends and provide meaningful insights.
• Deliver exceptional customer service through phone and email communications.
• Partner with multiple departments to support strategic sales initiatives.
• Assist with sales proposals, competitive bids, and vendor registrations.
• Monitor project timelines and internal processes to ensure deadlines are met.
• Help facilitate and track sales opportunities from initiation through completion.
• Support process improvements that enhance efficiency and customer satisfaction.
• Assist with special projects and departmental initiatives as needed.
• Provide backup support for reception and shipping functions when required.

Skills

Microsoft Office

Customer service

Task management

English communication

Independent work

Attention to detail

Tools

CRM platforms

SharePoint

Job description

Gaming Laboratories International, LLC in Las Vegas, NV is seeking a Client Services Administrator to support sales operations, engage with clients, and coordinate cross-functional tasks in a fast-paced environment.

The role focuses on data management, opportunity tracking, reporting, and customer service, with an emphasis on collaboration across departments to drive business success.