Sales Operations and Planning Specialist (Austin, TX)

SK hynix America; Austin (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Top tier health insurance at no cost

401k Matching

Paid time off

Educational reimbursement up to $10,00

Flexible Spending Account (FSA)

Donation Matching and volunteering

Job summary

SK hynix America in Austin, TX, is seeking a Sales Operations and Planning Specialist to manage orders from SAP entry to shipment, coordinating delivery schedules with customers and working with Sales, Operations, Accounting and Logistics. The role emphasizes data consolidation, forecasting, and timely product delivery.

The ideal candidate holds a BA/BS and has at least 2 years in semiconductor planning, with strong analytical, communication, and bilingual English/Korean skills.

Qualifications

• Bachelor’s degree preferred.
• At least 2 years planning/scheduling in semiconductors.
• English and Korean bilingual preferred.
• Excellent verbal and written communication.
• Strong analytical and interpersonal skills.
• Proficient with PowerPoint, Excel, Word.
• Experience with SAP for Sales Operations and logistics.
• Ability to work in a multicultural environment.

Responsibilities

• Interact with customers for order acknowledgment and delivery schedule.
• Manage orders from SAP entry to final shipment.
• Coordinate delivery management with HQ across the logistics cycle.
• Collaborate with Sales, Operations, Accounting, and Logistics.
• Maintain customer data and credit limits.
• Liaise between customers and operations.
• Ensure product requirements are met on time.
• Prepare ad hoc and interval business progress reports.
• Coordinate with HQ for material provisioning.
• Provide input on product support, backlog, and schedules.
• Data consolidation: forecasts, monthly sales, backlog.
• Assist product planning and order management.
• Communicate with marketing and sales to resolve issues promptly.

Skills

SAP for Sales Ops

Excel

PowerPoint

Communication

Forecasting

Education

Bachelor’s degree (BA/BS)

Tools

SAP ERP

Job description

Sales Operations and Planning Specialist (Austin, TX)

Austin, TX

About SK hynix America:

At SK hynix America, we are at the forefront of semiconductor innovation. As a global leader in HBM, DRAM, and NAND flash technologies, we develop the advanced memory solutions powering everything from advanced mobile technology to massive AI data centers. With major investments in the U.S. and a leading position in the global AI revolution, we build the critical infrastructure of the digital landscape and remain committed to sustainable operations.We invite innovative minds to be part of our journey. Here, you will be part of a collaborative team pioneering the next generation of memory technologies, expanding our market footprint, and defining the future of computing.

Work Model: Onsite

Responsibilities:

• Direct interaction with customers for order acknowledgement and delivery schedule
• Order management from entering the order in SAP to the final shipment
• Maintain communications with HQ on delivery management through the complete logistical cycle from factory to customer
• Work closely with Sales Account Managers, Operations, Accounting, and Logistics
• Secure customer data to open new accounts or to increase credit limits
• Liaison between Customers and Operations
• Maintain an open line of communication with customers to ensure product requirements are met on time
• Hub reconciliation
• Ad hoc and interval reporting on business progress
• Will coordinate with corporate headquarters to ensure materials are provided according to schedules
• Will provide input to management, marketing, and sales on current product support from HQ, backlog issues, and other potential schedule issues
• Data consolidation and analysis, including but not limited to customer forecast, monthly sales tracking, order backlog, and other sales-related generation
• Product planning and order management
• Effectively communicate with technical marketing and sales to resolve open issues in an efficient and timely manner

Qualifications:

• Bachelor’s degree (BA/BS) is preferred
• Minimum of 2 years’ experience as a planner and scheduler in the semiconductor industry
• Bilingual in English and Korean is preferred
• Excellent verbal and written communication skills
• Outstanding analytical and interpersonal skills
• Strong proficiency with office software, including PowerPoint, Excel, and Word
• Experience in SAP for Sales Operations
• Experienced with sales operations process, logistics, and inventory management
• Being able to work in a multi-cultural environment

Requirement:

• Authorized to work in the US
• Top Tier health insurance at no employee cost
• Paid day offs: Paid Time Off, Company Holidays, Parental Leave, Happy Fridays
• 401k Matching
• Flexible Spending Account (FSA) for Health Care &Dependent Care
• Educational reimbursement up to $10,000 per year
• Donation Matching and volunteering opportunities

SK hynix America is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information, or any other status protected under federal, state, or local applicable laws.

In compliance with federal law, SK hynix America also participates in the federal E-Verify program. Upon accepting an offer of employment, all newly hired individuals will be required to complete Form I-9, which includes verifying identity and legal authorization to work in the United States. Please review the official government posters detailing your rights and protections prior to applying: