Sales Operations & Analytics Lead

Grafana; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

30 days vacation

Healthcare coverage

Pension contributions

Learning and development stipend

Remote/telework options

Co-working space reimbursement

Tech stipend

Headspace subscription

Employee Assistance Program

Paid parental leave

Job summary

Grafana Labs is seeking a Sales Operations Manager to support our GTM organization by refining models, improving data structures, and strengthening operational processes. The role focuses on target setting, quota creation, and reporting for our consumption-based product suite, reporting to the Sr Director of Field Operations.

The ideal candidate thrives in a fast-paced, data-heavy environment, translates complex realities into structured models, and collaborates across Revenue Operations and

Qualifications

• 4+ years of experience in strategy and operations, consulting, business analytics, or compensation.
• Ability to translate business challenges into structured models and insights.
• Strong proficiency in Excel or Google Sheets modeling, including advanced formulas and pivot tables.
• Experience with Salesforce reporting, dashboards, validation rules, and flows.

Responsibilities

• Manage target setting, quota creation, and reporting for consumption-based product suites.
• Improve and maintain core models of the account base related to consumption growth across the GTM organization.
• Partner with Revenue Operations and Compensation teams on monthly compensation updates and process improvements.
• Conduct deep-dive analyses on customer product engagement to inform product investment, GTM segmentation, and territory planning.
• Work with BigQuery (SQL) to extract large datasets and streamline compensation calculations.

Skills

Data analysis

Excel modeling

Executive communication

SQL

BigQuery

Data visualization

Ad-hoc reporting

Problem solving

Tools

Salesforce

Looker

Tableau

Grafana

CaptivateIQ

Xactly

Apttus

Job description

Grafana Labs is seeking a Sales Operations Manager to support our GTM organization by refining models, improving data structures, and strengthening operational processes. The role focuses on target setting, quota creation, and reporting for our consumption-based product suite, reporting to the Sr Director of Field Operations.

The ideal candidate thrives in a fast-paced, data-heavy environment, translates complex realities into structured models, and collaborates across Revenue Operations and