Sales Operations Analyst: Drive Proposals & CRM Impact

azenta

Plainfield (IN)

On-site

USD 62,000 - 78,000

Full time

5 days ago

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Job summary

Azenta Inc. is seeking a Sales Operations Analyst to support the account management and sales teams. The role focuses on handling pricing requests, preparing proposals, and coordinating RFPs for the Sample and Repository Solutions division.

Ideal candidates bring 1–3 years in customer service or sales, and experience with CRM systems (Salesforce.com, ACT, GoldMine). A life sciences background is a plus, with strong communication skills essential.

Qualifications

High School diploma/GED required; Associate or Bachelor's degree in Science, Project Management or Business preferred.
Life Science experience a plus.
1-3 years customer service/sales experience.
Experience in multi-cultural/global environments.
Experience using a CRM program (ACT, GoldMine, Salesforce.com).

Responsibilities

Facilitate communication between the sales team and SMEs within the Sample and Repository Solutions division.
Manage daily pricing requests.
Assist with preparation of sales proposals, client communications, presentations, and contract values.
Complete RFPs, coordinating information within SRS and submission.
Meet with SMEs and internal departments to ensure proposal objectives are met.
Maintain client databases including contract management and confidentiality agreements.
Provide quality, efficient customer service to clients through daily management of multiple projects.
Ensure proposals are accurate and timely per department standards.