Sales Operations Analyst — Data & Process Leader

Uniti Group; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan

Health Savings Account

Life Insurance

Educational Assistance

Job summary

Uniti Group is seeking a detail-focused professional to join its Sales Operations team. The role focuses on creating, maintaining, and auditing NID records to support field sales operations and improve data quality.

You will resolve lead, territory, and account issues, assist with lead management, and collaborate with Sales, IT, Finance, and Vendor Management to optimize processes. Ideal candidates bring 2+ years in sales or business operations, strong analytics, and advanced Excel skills, with

Qualifications

• Bachelor's degree in Business, Operations, Analytics, Information Systems, or related field; equivalent experience may be considered.
• 2+ years of experience in sales operations, business operations, customer operations, or project coordination.
• Strong analytical and problem-solving skills.
• Advanced proficiency in Microsoft Excel and Microsoft 365 applications.
• Experience managing operational processes and data quality initiatives.
• Experience supporting field sales organizations.
• Experience with CRM and sales enablement platforms such as SalesRabbit.
• Knowledge of vendor onboarding and account administration processes.
• Experience with reporting, dashboards, and process improvement initiatives.

Responsibilities

• Create, maintain, and audit NID records to support field sales operations.
• Monitor data quality and perform regular audits of sales and operational records.
• Provide operational support for sales teams by resolving lead, territory, and account-related issues.
• Assist with lead management and lead assignment processes.
• Partner with Sales, IT, Finance, Vendor Management, and Operations teams to resolve issues and improve processes.
• Support project initiatives related to sales operations, lead management, and system enhancements.
• Communicate operational updates and process changes to stakeholders.

Skills

Analytical skills

Problem solving

Stakeholder management

Communication skills

Attention to detail

Project coordination

Time management

Organizational skills

Change management

Multi-priority handling

Education

Bachelor's degree in Business/Operations/Analytics/Information Systems or related field

Tools

SalesRabbit

CRM systems

Microsoft Excel

Microsoft 365

Job description

Uniti Group is seeking a detail-focused professional to join its Sales Operations team. The role focuses on creating, maintaining, and auditing NID records to support field sales operations and improve data quality.

You will resolve lead, territory, and account issues, assist with lead management, and collaborate with Sales, IT, Finance, and Vendor Management to optimize processes. Ideal candidates bring 2+ years in sales or business operations, strong analytics, and advanced Excel skills, with