Sales Operations Analyst: Data-Driven Growth & CRM Insights

American Wire Group; United States; On-site; USD 70,000 - 95,000; Full time

Job summary

American Wire Group (AWG) in Chicago, IL is seeking a highly analytical Sales Operations Analyst to support our commercial growth strategy. You will ensure data accuracy, pipeline visibility, CRM compliance, and reporting across AWG/CWC units.

The role requires 2–5 years in Sales Operations or analytics, with strong Excel, Power BI, and CRM skills. You will collaborate with sales leadership to optimize processes and drive insights.

Qualifications

• Bachelor’s degree required in business, analytics, or related field.
• 2–5 years of experience in Sales Operations or analytics roles.
• Strong CRM and data analytics skills with Excel and Power BI.

Responsibilities

• Maintain data quality for customers, contacts, accounts, and opportunities in Spiro CRM and Dynamics 365.
• Ensure sales reps close or update activities and tasks.
• Support market mapping by collecting and organizing account data.
• Link Dynamics 365 quotes and orders to Spiro opportunities.
• Monitor pipeline health and next-step compliance.
• Track weekly sales activities and CRM compliance.
• Maintain target account lists and market segment classifications.
• Support account prioritization and whitespace opportunity identification.
• Maintain and enhance Power BI/Spiro dashboards and reports.
• Provide accurate data for executive presentations and leadership reviews.
• Identify opportunities to improve sales workflows and efficiency.
• Support AWG’s Sales App adoption and overall tech ecosystem.
• Coordinate weekly reviews of lost opportunities reports.

Skills

Sales Operations experience

CRM administration

Data analytics

Stakeholder communication

Education

Bachelor’s degree in Business Administration, Finance, Marketing, Information Systems, Data Analytics, Supply Chain, or related discipline

Tools

Excel

Power BI

CRM Systems

Microsoft Dynamics 365

Spiro CRM

SQL

Power Automate

Job description

American Wire Group (AWG) in Chicago, IL is seeking a highly analytical Sales Operations Analyst to support our commercial growth strategy. You will ensure data accuracy, pipeline visibility, CRM compliance, and reporting across AWG/CWC units.

The role requires 2–5 years in Sales Operations or analytics, with strong Excel, Power BI, and CRM skills. You will collaborate with sales leadership to optimize processes and drive insights.