Sales Operations Analyst: Data, Dashboards & Insights

Page Mechanical Group, Inc.; Radnor (Delaware County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k)

Disability benefits

Job summary

Essent Group Ltd. in Radnor, PA is seeking a Sales Operations Analyst to support the Business Development team and sales operations. The role focuses on data collection, analysis, reporting, and building dashboards to drive performance and customer insights.

Responsibilities include handling inquiries, assisting regional sales with analytics, and preparing management reports. Strong Excel and Power BI skills, plus collaboration with cross-functional project teams, are essential.

Qualifications

• Bachelor’s degree and 2–3 years of directly related experience or the equivalent combination of education and experience
• Analytical and research experience required
• Experience working within a sales environment preferred
• Project team management experience preferred
• Experience with system testing and implementation preferred
• Advanced computer skills with Microsoft Excel
• Experience with Dashboard systems, e.g., PowerBI
• Excellent verbal and written communication skills
• Ability to work productively as part of a team and as an individual contributor
• Sound analytical & decision making skills

Responsibilities

• Supports sales management special projects in support of the sales team and goals.
• Collects data, analyzes, and reports information regularly and on an ad-hoc basis on competitive comparisons, special programs, customer provided volume data and others as assigned.
• Produce actionable reporting and analysis to drive performance as requested and directed. Create, maintain and improve current dashboards & reporting to meet evolving business requirements.
• Manage the queue for sales team’s inquiries. Resolve all sales inquiries in the sales team’s queue. Conduct analysis of inquiries and report to management quarterly to suggest training needs or enhancements to systems and processes.
• Support a Sales Region in partnership with a Sr Sales Operations team member.
• Coordinate, manage and develop materials for Business Development team meetings.
• Responsible for timely reporting & analysis to management of Business Development meetings.
• Provide administrative support for department.
• Act as an additional resource on on-going project teams, as assigned.
• Collaborate with project teams and key stakeholders to ensure customer needs, customer experience, and the sales team needs are evaluated.
• Provide support for analysis and obtaining sales team feedback.
• Responsible for testing systems and reports as assigned.
• Perform other duties as assigned by management.

Job description

Essent Group Ltd. in Radnor, PA is seeking a Sales Operations Analyst to support the Business Development team and sales operations. The role focuses on data collection, analysis, reporting, and building dashboards to drive performance and customer insights.

Responsibilities include handling inquiries, assisting regional sales with analytics, and preparing management reports. Strong Excel and Power BI skills, plus collaboration with cross-functional project teams, are essential.