Sales Operations Analyst: Automate, Analyze, Accelerate Growth

Tech Sales Jobs; United States; Remote; USD 75,000 - 120,000; Full time

Benefits offered by this job

Ample time off

Volunteer days

Food & beverages

Sit-stand desks

ShipIt days

Company trip after 5 years

Medical, dental, vision insurance

Job summary

Atlassian is seeking a Sales Operations professional to join our lean, data‑driven team focused on accelerating revenue growth. You’ll own ticket resolution, analytics, and cross‑team collaboration across the Revenue Operations family.

In this role, you’ll partner with the field to streamline processes, deliver insights, and support go‑to‑market initiatives. You’ll thrive in a fast‑paced environment and own your impact from day one.

Qualifications

• Ninja-like analysis skills: know what questions to ask, what the data says, and what actions to take.
• Strong ability to communicate data into relevant insight and lead executives through data deep-dives.
• Experience leveraging success plans to align goals from business strategy and define success metrics.

Responsibilities

• Serve as the first responder on centralized tickets and resolve within SLAs.
• Proactively identify operational bottlenecks and architect scalable solutions for SSE and AM.
• Deliver operational analytics and reporting to monitor SLA compliance and ticket trends.
• Translate data trends into actionable insights to drive continuous improvements.
• Support Shared Services initiatives including account ticket management and cross-functional GTM projects.

Skills

Data analysis

Executive presentations

Ownership mindset

Customer service

Success plans

Sales operations knowledge

Process improvement

C-level communication

B2B SaaS

Job description

Atlassian is seeking a Sales Operations professional to join our lean, data‑driven team focused on accelerating revenue growth. You’ll own ticket resolution, analytics, and cross‑team collaboration across the Revenue Operations family.

In this role, you’ll partner with the field to streamline processes, deliver insights, and support go‑to‑market initiatives. You’ll thrive in a fast‑paced environment and own your impact from day one.