Sales Operations Analyst

Hewlett Packard Enterprise; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

Hewlett Packard Enterprise is seeking a Sales Operations Analyst. This role is remote/teleworker, with primary work from home, but with preference for proximity to HPE sites and a hybrid option.

You will develop and implement processes and tools for the sales lifecycle, forecast accuracy, order management, and revenue reporting, while collaborating with senior leaders and external partners. A background in SFDC/Oracle, strong Excel, and data analytics is expected, with 5+ years in operations and

Qualifications

• 5+ years in business operations or related fields.
• 3+ years in enterprise technology environment.
• Experience with SFDC and Oracle.
• Strong Excel skills required.
• Data and financial analytics experience.
• Bachelor's or Master's degree, or equivalent.
• Ability to communicate with internal and external customers.
• AI experience preferred.

Responsibilities

• Design and implement processes and tools to provide sales forecasting, analytics and metrics, order management, and operations support across US channel partners.
• Consult with senior business leaders to identify analytics, metrics and outcomes for assigned areas.
• Work within overall sales operations framework including forecasts and budgets to meet needs.
• Manage and expand relationships with internal and external partners for quality audits and process improvements.
• Provide domain-specific expertise and lead cross-organization projects.

Skills

Advanced Excel

Data analytics

Financial analytics

Communication skills

Independent work

AI experience

Education

Bachelor's/Master's degree

Tools

SFDC

Oracle

MS Office

Job description

Sales Operations Analyst

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

The Sales Operations Analyst develops, implements and utilizes processes and tools to enable the sales life-cycle (pricing, orders, invoicing, opportunity assessment, field inventory management and other sales pipeline analytics and forecasting solutions). Reports and analyzes order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment. Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses.

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.

This role has a preference for candidates to be near one of the HPE sites listed, and work in a hybrid capacity, but may be open to teleworkers.

The role will be supporting a Federal customer so does require US citizenship.

Responsibilities:

• Responsible for the design and implementation of processes and tools to provide sales forecasting, analytics and metrics, order management, and operations support across US channel partners.
• Consults with senior business leaders to identify relevant analytics, metrics and outcomes for the assigned areas
• Working within overall sales operations framework, including forecasts and budgets, to meet resource and sales client needs
• Manages and expands relationships with internal and external partners and clients for quality audits, quality management and building quality culture.
• Provides domain-specific expertise and overall quality leadership and perspective to cross-organization projects, programs, and activities
• Drives innovation and integration of new technologies and initiatives into sales operations tools and activities

Education and Experience Required:

• 5+ years' experience business operations, or similar areas of business, if a candidate is qualified and does not have the exact experience, we would encourage to apply so the team can see if you would potentially be a fit!
• 3+ years prior experience in enterprise technology environment
• Prior experience with SFDC and Oracle
• Experience with the Microsoft Office Suite including Excel, PP, Word.
• Strong excel skills needed
• Data and financial analytics experience
• Ability to communicate and build relationships within the business and with external customers
• Ability to work independently in a fast paced environment
• AI experience preferred
• Experience working with external customers is a plus
• Ability to adapt to changing circumstances within the business
• Experience working with and interacting with Senior sales management
• Experience as an SME or Team Lead
• Collaborating with the sales team to ensure they have the resources and knowledge to meet their targets. Provide detailed and accurate sales forecasting and reporting to supply chain and demand planning teams.
• Bachelor's/Master's degree, or equivalent work experience

Knowledge and Skills:

• Experience designing and implementing overall process and tools management and improvement frameworks to provide operations support for sales activities
• Excellent analytical, statistics and problem-solving skills.
• Thorough understanding of and experience in applying business and sales operations practices and process design to situations
• Evaluating forms of forecasting and planning methodologies to develop guidance for deploying sales and operational resources and activities
• Excellent written and verbal communication skills
• Ability to effectively communicat