Sales Operations Analyst

Hewlett Packard Enterprise; Frisco (TX); Remote; USD 96,000 - 221,000; Full time

Job summary

Hewlett Packard Enterprise seeks a Sales Operations Analyst to develop and implement processes that enable the sales lifecycle, including pricing, orders, invoicing, and forecasting. The role optimizes analytics, revenue reporting, and sales productivity while maintaining SFDC and other tools.

Candidates should have strong Excel skills and experience with enterprise tech. The position supports a Federal customer; US citizenship is required.

Qualifications

• 5+ years' experience in business operations or similar areas; openness to fit if not exact background.
• 3+ years prior experience in enterprise technology environments.
• Experience with SFDC (Salesforce) and Oracle databases.
• Proficiency in Microsoft Excel, PowerPoint and Word.
• Strong data analytics and financial analytics experience.
• Ability to communicate and build relationships with internal teams and external customers.
• Ability to work independently in a fast-paced environment; AI experience preferred.

Responsibilities

• Design and implement processes and tools for sales forecasting, analytics and metrics.
• Forecasts, analyzes order pipeline, bookings, revenue and sales productivity.
• Maintain and enhance sales force automation systems and margin management tools.
• Lead or provide SME direction to cross-functional teams and initiatives.
• Mentor teammates; provide guidance to improve processes and policies.
• Collaborate with US channel partners to meet targets and support demand planning.

Skills

Operations experience

Enterprise tech

Data analytics

Excel expert

Communication skills

Independent worker

AI experience

Customer interaction

Education

Bachelor's/Master's degree, or equivalent

Tools

SFDC

Oracle

Job description

Sales Operations Analyst

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.Our culture thrives on finding new and better ways to accelerate what's next.We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.

Job Description

The Sales Operations Analyst develops, implements and utilizes processes and tools to enable the sales life-cycle (pricing, orders, invoicing, opportunity assessment, field inventory management and other sales pipeline analytics and forecasting solutions). Reports and analyzes order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment. Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses.

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.

This role has a preference for candidates to be near one of the HPE sites listed, and work in a hybrid capacity, but may be open to teleworkers.

The role will be supporting a Federal customer so does require US citizenship.

Responsibilities

• Responsible for the design and implementation of processes and tools to provide sales forecasting, analytics and metrics, order management, and operations support across US channel partners.
• Consults with senior business leaders to identify relevant analytics, metrics and outcomes for the assigned areas
• Working within overall sales operations framework, including forecasts and budgets, to meet resource and sales client needs
• Manages and expands relationships with internal and external partners and clients for quality audits, quality management and building quality culture.
• Provides domain-specific expertise and overall quality leadership and perspective to cross-organization projects, programs, and activities
• Drives innovation and integration of new technologies and initiatives into sales operations tools and activities

Education and Experience Required

• 5+ years' experience business operations, or similar areas of business, if a candidate is qualified and does not have the exact experience, we would encourage to apply so the team can see if you would potentially be a fit!
• 3+ years prior experience in enterprise technology environment
• Prior experience with SFDC and Oracle
• Experience with the Microsoft Office Suite including Excel, PP, Word.
• Strong excel skills needed
• Data and financial analytics experience
• Ability to communicate and build relationships within the business and with external customers
• Ability to work independently in a fast paced environment
• AI experience preferred
• Experience working with external customers is a plus
• Ability to adapt to changing circumstances within the business
• Experience working with and interacting with Senior sales management
• Experience as an SME or Team Lead
• Collaborating with the sales team to ensure they have the resources and knowledge to meet their targets. Provide detailed and accurate sales forecasting and reporting to supply chain and demand planning teams.
• Bachelor's/Master's degree, or equivalent work experience

Knowledge and Skills

• Experience designing and implementing overall process and tools management and improvement frameworks to provide operations support for sales activities
• Excellent analytical, statistics and problem-solving skills.
• Thorough understanding of and experience in applying business and sales operations practices and process design to situations
• Evaluating forms of forecasting and planning methodologies to develop guidance for deploying sales and operational resources and activities
• Excellent written and verbal communication skills
• Ability to effectively communicate sales operations architectures, plans, proposals, and results, and negotiate options at senior management levels.
• Collaborating with the US Channel Partners to ensure they have the resources and knowledge to meet their targets. Provide detailed and accurate sales forecasting and reporting to supply chain and demand planning teams.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job

Sales Operations

Job Level

Expert

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
- United States of America: Annual Salary USD 109,500 - 207,500 in Massachusetts // 109,500 - 220,500 in California // 95,800 - 220,500 in Texas
The listed salary range reflects base salary. Variable incentives may also be offered.

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.