Sales Operations Administrator (Remote - US only, Mid-Atlantic)

IllTip; Atlantic (IA); Remote; USD 52,000 - 66,000; Full time

Job summary

IllTip, a cybersecurity solutions provider and value-added reseller, is seeking a Sales Operations Administrator to support account executives and regional partners. You will handle quotes, order processing and CRM data tasks in a fast-paced sales environment.

You will collaborate with purchasing, accounting and contracts teams, manage vendor quotes, and assist with e-signature processing and renewals. A detail-oriented, proactive communicator will excel in this role.

Qualifications

• Must have 2–3+ years in customer service, sales support or similar admin role.
• Strong written and verbal communication skills.
• Excellent attention to detail and follow-through.
• Ability to prioritize tasks independently.
• Proficiency with Microsoft Office and web-based tools; open to AI tools.

Responsibilities

• Create customer accounts, generate quotes and track opportunities in Salesforce.
• Enter quote data and review details so orders are ready for submission.
• Request quotes from vendors and maintain partner relationships.
• Liaise between account executives, purchasing, accounting and contracts to process orders.
• Send quotes to customers for e-signature via DocuSign and support deal registration/renewals.
• Respond promptly to inquiries while juggling multiple tasks with shifting priorities.

Skills

Communication

Attention to detail

Prioritization

Customer service

CRM data work

Education

High school diploma or GED

Tools

Salesforce CRM

Microsoft Office

DocuSign

AI-enabled tools

Job description

A profitable, fast-growing cybersecurity solutions provider and value-added reseller serving large enterprises and government agencies is hiring a sales operations administrator. You will support a group of account executives and regional partners with quoting, order processing and CRM data work in a fast-paced sales environment. The role reports to a regional sales operations manager and works alongside sales operations specialists.

Responsibilities

• Create customer accounts, generate quotes and track sales opportunities in the company's Salesforce CRM
• Enter quote data and review opportunity details so orders are ready for submission
• Request quotes from vendors and distributors and maintain those partner relationships
• Act as a liaison between account executives, purchasing, accounting and contracts teams to process and track orders
• Send quotes to customers for e-signature through DocuSign and support deal registration and renewal tasks
• Respond promptly to internal and external inquiries while juggling multiple tasks with shifting priorities

Requirements

• High school diploma or GED
• Two to three years or more of experience in customer service, sales support or a similar administrative role
• Outstanding attention to detail, strong follow-through and the ability to prioritize independently
• Strong written and verbal communication skills for email, phone and documents
• Intermediate proficiency with Microsoft Office and web-based tools; willingness to learn and use AI-enabled tools
• Ability to work a flexible schedule, including availability on the last day of a month or year to help process orders, and travel up to 15% when needed

Applicants must be based in: United States.