Sales & Move-In Coordinator - Senior Living

The Arbor at Lake Worth; Wellington (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free meal per shift

Wellness resources

Competitive pay

PTO

401K with match

Tuition assistance

Student loan repayment

Growth opportunities

Job summary

The Arbor at Lake Worth in Florida is seeking a full-time Sales Coordinator to support our sales and marketing team and assist prospective residents and their families through the move-in process.

Prime responsibilities include maintaining records, tracking leads, and presenting community benefits to prospects. Availability for some weekends/evenings is required, with a focus on providing exceptional service and growth opportunities within a supportive team environment.

Qualifications

• Previous administrative and/or customer service experience preferred.
• Positive, energetic and enthusiastic attitude, ability to work as a team member.
• Availability to work some weekends, some evenings and special occasions.

Responsibilities

• Assist in maintaining up-to-date records of all communication with prospective customers using lead management system.
• Track each prospective resident from initial contact to the close, and finally, through the move-in process.
• Maintain a strong knowledge of community’s unique selling points, including benefits and services provided to residents and rates.
• Presenting the benefits of the community to the prospect and explaining how the needs of the prospect can be met.
• Introducing prospects and their families to other associates, residents and families and providing opportunities for them to experience the benefits of the community.
• Inviting family members to become involved with the community through volunteer opportunities.
• Provide the prospective resident or resident family with all move-in paperwork and ensure that it is completed and returned within the specified time frame prior to move-in.
• Assist with planning and participate in sales initiatives and events
• Schedule move-in meeting for new resident and coordinate the participation of required community team members
• Opportunities for bonuses

Skills

Administrative work

Customer service

Sales support

Lead follow-up

Job description

The Arbor at Lake Worth in Florida is seeking a full-time Sales Coordinator to support our sales and marketing team and assist prospective residents and their families through the move-in process.

Prime responsibilities include maintaining records, tracking leads, and presenting community benefits to prospects. Availability for some weekends/evenings is required, with a focus on providing exceptional service and growth opportunities within a supportive team environment.