Sales Marketing Staff/Catering Staff

ADP, Inc.; Marlborough (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k)

Voluntary Insurance Options

Management Development Program

TEAM Travel Discounts

Vacation & Wellness Pay

Employee Referral Bonus Program

Job summary

ADP, Inc. is seeking a Hotel Sales Coordinator to support the Sales Department and coordinate with Front Desk and hotel operations. You will help manage group reservations, client communications, and event details to ensure a seamless guest experience and contribute to revenue goals.

The role offers opportunities to develop sales skills, advance through a structured career path, and participate in a Management Development Program, with benefits and travel discounts for team members.

Qualifications

• Previous hotel sales, catering, reservations, or hospitality experience preferred.
• Strong communication, organization, and relationship-building skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Familiarity with social media and digital marketing is a plus.

Responsibilities

• Serve as a key liaison between the Sales Department, Front Desk, and hotel operations.
• Assist with group reservations, rooming lists, client communications, sales inquiries, event coordination, and follow-up.
• Respond to client and guest inquiries and assist with new business opportunities.
• Coordinate group reservations, room blocks, contracts, and special requests.
• Communicate group and event details with Front Desk, Housekeeping, F&B, and other departments.
• Assist with sales proposals, client follow-up, hotel events, promotions, and social media updates.
• Maintain accurate information in hotel sales, reservation, and property-management systems.
• Provide professional customer service and support the Sales team with administrative tasks and special projects.

Skills

Communication

Organization

Relationship-building

Multitasking

Attention to detail

Tools

MS Word

MS Excel

PowerPoint

CRM systems

Job description

Our TEAM culture motivates and encourages each individual member to achieve “MORE” in their daily life and prosper in their career with a company that values and invests in its people. We believe every day is an opportunity to learn, grow, and discover new reasons to love what you do!

T.E.A.M. = Together Everyone Achieves More

About the Role

Are you an outgoing, organized hospitality professional with a passion for sales and creating exceptional guest experiences? Do you enjoy building relationships, coordinating details, and helping turn inquiries into confirmed business?

As a Hotel Sales Coordinator, you will support the Sales Department while working closely with the Front Desk and hotel operations to ensure a seamless experience for groups, corporate clients, and individual guests. This role is an excellent opportunity to develop your sales skills and build a long-term career in hospitality.

Advancement Opportunities & Professional Career Path

Business Transient Sales Manager

Director of Sales

Are you looking to plant your roots, become part of a TEAM that feels like family, and grow your career with an organization that invests in its associates?

Our Management Development Program (MDP) helps develop today's top talent into tomorrow's leaders through hands-on experience, training, and mentorship.

What's Your More?

401(k)

Voluntary Insurance Options

Management Development Program

TEAM Member & Travel Discounts

Vacation, Wellness & Holiday Pay

Employee Referral Bonus Program

Full-Time positions are benefits eligible, including paid time off, travel discounts, medical benefits, and other insurance options.

Responsibilities

In this role, you will serve as a key liaison between the Sales Department, Front Desk, and hotel operations. You will assist with group reservations, rooming lists, client communications, sales inquiries, event coordination, and follow-up while helping create an exceptional guest experience and support the hotel's revenue goals.

Respond to client and guest inquiries and assist with new business opportunities.

Coordinate group reservations, room blocks, rooming lists, contracts, and special requests.

Communicate group and event details with Front Desk, Housekeeping, Food & Beverage, and other departments.

Assist with sales proposals, client follow-up, hotel events, promotions, and social media updates.

Maintain accurate information in hotel sales, reservation, and property-management systems.

Provide professional customer service and support the Sales team with administrative tasks and special projects.

Requirements

Previous hotel sales, catering, reservations, or hospitality experience preferred.

Strong communication, organization, and relationship-building skills.

Ability to manage multiple priorities while maintaining attention to detail.

Proficiency with Microsoft Word, Excel, and PowerPoint.

Comfortable learning hotel reservation and sales systems.

Familiarity with social media and digital marketing is a plus.

Ability to learn and apply basic sales techniques.

Professional, outgoing, and team-oriented personality.

Schedule flexibility, including weekends and holidays as needed.

We are committed to training and developing our associates in a positive, collaborative environment. Whether you're experienced in hotel sales or ready to take the next step in your hospitality career, you'll have the opportunity to learn, grow, and become part of a TEAM that invests in your future.

T.E.A.M. — Together Everyone Achieves More

Compensation

$22.00 per hour

Employment is contingent upon verification of identity and eligibility to work in the United States. All persons hired will be required to complete the required employment eligibility verification process (Form I-9) upon hire.