Sales & Marketing Relationship Specialist – PTO Eligible

IICRC; Toledo (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

PTO and Holiday Pay eligibility after

Job summary

ServiceMaster Restore is seeking a Sales & Marketing Representative to cultivate relationships with insurance agents, adjusters, and customers in the Toledo area. The role focuses on growing client networks, representing the brand professionally, and coordinating events and campaigns.

You will manage marketing campaigns, utilize Restore365 and Luxor Tracking tools, and participate in CE courses and after-hours events.

Qualifications

• High school graduate or equivalent; college degree preferred.
• 6–12 months of sales experience or prior sales training.
• Valid Driver’s License with approved driving privileges.
• Excellent verbal and written communication skills.
• Strong customer service orientation and motivation.
• Ability to present information to customers one-on-one and in small groups.
• Local and regional travel may be required for trade shows, training, and networking.
• Flexibility to join after-hour business events and participate in On Call Rotation.

Responsibilities

• Create, manage, and maintain key relationships with insurance agents, adjusters, and customers
• Assist Management with coordinating recruiting or organizational events
• Assist with administrative work during CAT mode, outside normal business hours
• Maintain a consistent social media presence on common platforms to focus on employee/customer engagement
• Provide an overall good representation of ServiceMaster by McCann
• Plan and execute campaigns for promotions, events, service launches, and amenities
• Operate and manage Restore365 (our web-based management system)
• Ensure customer satisfaction with key relationships (Agents, Adjusters, Customers) during services and develop additional prospects
• Luxor Tracking, Restore 365, and Pipeline notetaking must be used
• Prepares documents for job file reviews with current and prospective clients
• Documents and reports on key referral-source relationships weekly and monthly
• Participation of Continuing Education (CE) Class, as well as event coordination and scheduling

Skills

Verbal & written communication

Customer service excellence

Motivation & work ethic

Rapport building & trust

Presentation skills

Math budgeting aptitude

Education

High school diploma or equivalent

College degree preferred

Tools

Restore365

Luxor Tracking

Pipeline Notetaking

Job description

ServiceMaster Restore is seeking a Sales & Marketing Representative to cultivate relationships with insurance agents, adjusters, and customers in the Toledo area. The role focuses on growing client networks, representing the brand professionally, and coordinating events and campaigns.

You will manage marketing campaigns, utilize Restore365 and Luxor Tracking tools, and participate in CE courses and after-hours events.