Sales & Marketing Operations Specialist (Fully Remote)

Brafton; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

Brafton is seeking a Sales Operations professional to support consulting projects for internal teams and external clients, focusing on CRM configuration, optimization, and data integrity. You will design lead management processes, implement attribution and tracking across CRM and marketing platforms, and collaborate with clients in a consulting setting.

This role offers exposure to HubSpot, Salesforce, and Microsoft Dynamics within a global content marketing firm and rewards cross-functional

Qualifications

• Minimum 2 years of experience in Sales Operations, Revenue Operations, CRM Administration, Marketing Operations, Digital Marketing, Analytics, or a related field.
• Experience with CRM platforms such as HubSpot, Salesforce, Microsoft Dynamics, or similar systems.
• Experience with lead tracking, attribution, conversion measurement, and marketing analytics across CRM and digital marketing platforms.

Responsibilities

• Support the delivery of Sales & Marketing Operations consulting projects for internal teams and external clients.
• Configure, optimize, and maintain CRM platforms and related business systems (HubSpot, Salesforce, Microsoft Dynamics).
• Design and improve lead management processes, including lifecycle stages, lead routing, lead scoring, qualification frameworks, and sales handoff.

Skills

CRM operations

Marketing operations

Data analytics

Lead management

Consulting collaboration

Tools

HubSpot

Salesforce

Microsoft Dynamics

Job description

• Support the delivery of Sales & Marketing Operations consulting projects for internal teams and external clients.
• Configure, optimize, and maintain CRM platforms and related business systems (including HubSpot, Salesforce, Microsoft Dynamics, and similar technologies).
• Design and improve lead management processes, including lifecycle stages, lead routing, lead scoring, qualification frameworks, and sales handoff.

Required Qualifications:

• Minimum 2 years of experience in Sales Operations, Revenue Operations, CRM Administration, Marketing Operations, Digital Marketing, Analytics, or a related field.
• Experience working with CRM platforms such as HubSpot, Salesforce, Microsoft Dynamics, or similar systems.
• Experience with lead tracking, attribution, conversion measurement, and marketing analytics across CRM and digital marketing platforms.

Preferred Qualifications:

• Experience working directly with clients in a consulting or agency environment.
• Experience implementing or troubleshooting marketing attribution, conversion tracking, offline conversion imports, or CRM integrations with advertising platforms.
• Familiarity with CRM migrations, APIs, middleware, or automation platforms such as Zapier, Make, or Workato.

Brafton

Brafton is one of the world's leading content marketing firms, with offices in Boston, London, Toronto, and Sydney. They create result-focused strategies and content to drive SEO, social engagement, and leads for clients, with teams building expertise across video, blogs, infographics, and web design.