Sales & Marketing Manager — Local Events & Partnerships

Launch Family Entertainment; Manchester (NH); Sur place; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Paid time off

401(k)

Bonus based on performance

Health insurance

Résumé du poste

Launch Family Entertainment in Manchester, NH is seeking a Sales and Marketing Manager to grow attendance, event bookings and guest spending while building community and business relationships.

You will manage the sales process from inquiry through follow-up, execute local marketing, coordinate events with operations and Launch’s in-park restaurant Krave, and maintain the sales pipeline and promotional materials.

Qualifications

• High school diploma or equivalent required.
• College degree in marketing, business or public relations preferred.
• Experience in entertainment, hospitality, restaurants or events preferred.
• Strong organization and communication skills.

Responsabilités

• Achieve sales and booking goals for birthday parties, group outings, fundraisers, corporate events and private park rentals.
• Generate qualified leads through outbound sales, local networking, schools and community partnership.
• Manage inbound inquiries from first contact through park tours, proposals, follow-up and bookings.
• Maintain an accurate sales pipeline with contacts, quotes, event details, follow-up dates, booking status and booking-value forecasts.
• Plan, execute and improve local customer acquisition across paid digital marketing, organic social media, email/SMS, community outreach, Street Team activities and local promotions, within approved budgets and Launch brand standards.
• Coordinate confirmed events with operations and Krave, Launch’s in-park restaurant, ensuring accurate handoffs for guest counts, timing, staffing, food requirements and special requests.
• Follow approved pricing, deposit and booking procedures. Obtain approval from the designated decision maker before offering exceptions or making commitments outside approved authority
• Maintain the local social media calendar, create at least three posts weekly and respond to messages and inquiries in line with brand standards.
• Maintain current promotional materials and support guest-facing teams with accurate information about offers, packages and appropriate upselling
• Identify at least two community outreach opportunities weekly, coordinate Street Team appearances and approved giveaways, and track resulting leads and bookings.
• Review conversion, repeat business, attendance and average guest spending with the General Manager. Adjust outreach and campaigns using results and guest feedback.
• Represent Launch professionally, maintain positive client relationships and perform other related duties assigned by the General Manager.

Formation

High school diploma or equivalent

College degree in marketing, business or public relations preferred

Outils

Excel

Google Sheets

Description du poste

Launch Family Entertainment in Manchester, NH is seeking a Sales and Marketing Manager to grow attendance, event bookings and guest spending while building community and business relationships.

You will manage the sales process from inquiry through follow-up, execute local marketing, coordinate events with operations and Launch’s in-park restaurant Krave, and maintain the sales pipeline and promotional materials.