Sales & Marketing: Customer Solutions Leadership Associate

Tech Sales Jobs; Jacksonville (FL); Sur place; USD 60 000 - 85 000; Plein temps

Résumé du poste

CSX Corporation in Jacksonville, FL, is seeking a Customer Solutions Leadership Development Associate to grow into future business leaders through a structured 18-month program. You will foster growth, efficiency, and innovation by engaging with customers, addressing shipment questions, and acting as a customer advocate.

The Leadership Development Program combines learning, mentorship, field experiences, and networking to build leadership capabilities and business acumen for a dynamic railroad

Qualifications

• Bachelor’s Degree required with GPA 3.0 or higher (4-point scale).
• Graduate Degree preferred if available.
• Strong presentation and communication skills expected.
• Proficiency in MS Office and data interpretation.
• Knowledge of corporate finance principles is advantageous.

Responsabilités

• Respond to customer inquiries and coordinate resolution of service issues.
• Engage with CSX customers to provide timely updates and proactive communication.
• Document issues and partner withSales, Service Design, and Operations to drive improvements.
• Develop and present service recovery plans and metrics to stakeholders.
• Support leadership development activities and collaborate across teams.

Connaissances

Presentation skills

Analytical thinking

Communication skills

MS Office

Corporate finance

Formation

Bachelor’s Degree

Graduate Degree preferred

Description du poste

CSX Corporation in Jacksonville, FL, is seeking a Customer Solutions Leadership Development Associate to grow into future business leaders through a structured 18-month program. You will foster growth, efficiency, and innovation by engaging with customers, addressing shipment questions, and acting as a customer advocate.

The Leadership Development Program combines learning, mentorship, field experiences, and networking to build leadership capabilities and business acumen for a dynamic railroad