Omnichannel Retail Sales Leader

N23 Premium Brands Opco LLC; Virginia; On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Holidays

Monthly bonuses

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor is seeking a Sales Manager in Virginia to lead store teams and deliver an omnichannel customer experience. You will partner with the Store Manager to drive sales, mentor associates, and uphold brand standards while maintaining strong store operations.

The role emphasizes coaching, onboarding, and creating an inclusive environment that values exceptional service and teamwork to achieve performance goals.

Qualifications

• 1 year retail management experience preferred.
• Hospitality mindset when connecting with customers.
• Excellent customer service and interpersonal skills.
• Strong people management ability and talent development.
• Tech‑savvy and able to operate a POS system.
• Strong business acumen and capability to create action plans.

Responsibilities

• Cultivate a customer‑focused environment delivering exceptional experiences.
• Build genuine customer relationships with high associate engagement.
• Model brand behaviors and foster a customer‑centric culture.
• Onboard new hires and develop an effective team of associates.
• Create an inclusive store environment where everyone feels welcome.
• Provide in‑the‑moment feedback and coaching for best customer interactions.
• Uphold brand visual standards for merchandise on the sales floor.
• Lead activities to drive store performance and financial/operational goals.
• Balance selling responsibilities with store operations.

Skills

Retail management

Hospitality mindset

Customer service

Interpersonal skills

People management

POS proficiency

Business acumen

Action planning

Tools

Point‑of‑Sale (POS)

Job description

Ann Taylor is seeking a Sales Manager in Virginia to lead store teams and deliver an omnichannel customer experience. You will partner with the Store Manager to drive sales, mentor associates, and uphold brand standards while maintaining strong store operations.

The role emphasizes coaching, onboarding, and creating an inclusive environment that values exceptional service and teamwork to achieve performance goals.