Sales Manager - Omnichannel Leader & Team Builder

KnitWell Group; St. Louis (MO); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development and career-op

Community impact partnerships

Job summary

Ann Taylor in St. Louis is seeking a Sales Manager to join our store leadership team, delivering an omnichannel experience and cultivating exceptional customer and associate engagement.

You will partner with the Store Manager to drive sales, coach associates, and uphold brand standards on the sales floor. Ideal candidates bring about 1 year of retail management experience, a hospitality mindset, strong customer service skills, and the ability to lead and develop talent while balancing selling

Qualifications

• 1 year retail management experience (preferred).
• Hospitability mindset when connecting with customers.
• Excellent customer service and interpersonal skills.
• Strong people management skills and ability to develop talent.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to create action plans to drive results.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Build genuine customer relationships by ensuring high associate engagement and customer service levels.
• Onboard new hires and develop an effective team of associates.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Uphold the highest brand visual standards for merchandise on the sales floor.
• Lead activities to drive the store's performance, including financial and operational objectives.
• Balance selling responsibilities and overall store operations activities.

Skills

Retail management experience

Hospitality mindset

Customer service

People management

POS proficiency

Business acumen

Tools

Point-of-Sale system

Job description

Ann Taylor in St. Louis is seeking a Sales Manager to join our store leadership team, delivering an omnichannel experience and cultivating exceptional customer and associate engagement.

You will partner with the Store Manager to drive sales, coach associates, and uphold brand standards on the sales floor. Ideal candidates bring about 1 year of retail management experience, a hospitality mindset, strong customer service skills, and the ability to lead and develop talent while balancing selling