Sales Manager: Lead Growth & Customer Success

OPC Pest Services; Pineville (NC); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Comprehensive benefits

401(k) plan with company match

Employee stock purchase plan

Paid time off & holidays

Tuition reimbursement

Dependent scholarship awards

Professional growth opportunities

Friendly work environment

Job summary

HomeTeam in Pineville, NC is seeking a Sales Manager to lead and grow the sales force, align with budgeted goals, and drive revenue while ensuring top-notch customer service. This role offers a collaborative environment with professional growth opportunities within a market-leading pest management company.

The position emphasizes leadership, proactive planning, and strong communication with service teams to exceed customer expectations.

Qualifications

• Must have advanced customer service skills.
• Intermediate understanding of computers.
• Advanced verbal and written communication skills.

Responsibilities

• Manage sales in line with budgeted financial performance.
• Assist in the preparation of financial projections and develop plans to achieve goals.
• Demonstrate the ability to answer questions, research problems, and resolve issues.
• Communicate daily with Service Manager to set service expectations for customers.
• Prepare completed sales reports.
• Create a positive work environment.
• Attract and select high caliber employees while maintaining qualified Sales Representatives.
• Actively manage performance and motivation of sales staff.
• Assist with making regular sales calls to develop customer relationships and follow up on leads.
• Monitor, analyze, and communicate monthly sales data to corporate office.
• Maintain sales levels to generate adequate revenue.
• Adjust errors and address customer complaints.
• Support team members in generating sales through outreach.

Skills

Customer service

Computers

Verbal & written communication

Education

High school diploma or GED

Job description

HomeTeam in Pineville, NC is seeking a Sales Manager to lead and grow the sales force, align with budgeted goals, and drive revenue while ensuring top-notch customer service. This role offers a collaborative environment with professional growth opportunities within a market-leading pest management company.

The position emphasizes leadership, proactive planning, and strong communication with service teams to exceed customer expectations.