Sales Manager II

sci; Oak Creek (WI); Presencial; USD 65 000 - 90 000; Tempo integral

Resumo da oferta

sci in Oak Creek, WI is seeking a Sales Manager to lead a team of Sales Counselors, drive location quotas, and implement training programs that align with company policies.

You'll develop local marketing initiatives, monitor pricing, manage aftercare, and ensure compliance with regulatory and internal controls while maintaining a professional sales environment.

This role requires 3-5 years of sales management, a high school diploma (Bachelor's preferred), and a valid driver's license.

Qualificações

• 3–5 years of sales management experience.
• Experience supervising sales counselors.
• Experience presenting, training and coaching sales staff.
• Valid driver’s license with a good driving record.

Responsabilidades

• Meet and exceed location sales quotas.
• Ensure Sales Counselors follow training manuals and company policies.
• Provide initial and ongoing sales instruction to meet customer needs.
• Lead Sales Counselors in aftercare, prospecting, product knowledge, and closing skills.
• Develop marketing programs tailored to the community.
• Monitor competitor pricing and adapt strategies.
• Plan and participate in local community events.
• Review pre-need and at-need contracts for compliance.
• Approve discounts and prepare financial control reports.
• Maintain marketing materials, training manuals, and sales equipment.
• Ensure budgets for programs and incentives are met.
• Maintain clean, professional sales rooms and offices.
• Ensure Code of Conduct adherence and licensure compliance.
• Work beyond hours when necessary to service customers.

Conhecimentos

MS Office

CRM knowledge

Confidentiality

Customer service

Time management

Formação académica

High school diploma or equivalent

Bachelor's degree preferred

Ferramentas

CRM software

Windows PC

Descrição da oferta de emprego

Our associates celebrate lives. We celebrate our associates.

Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES

Staff Management and Leadership

• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls

Operations Support

• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM Requirements

Education

• High school or equivalent
• Bachelor's degree preferred

Experience

• Sales Management experience of 3-5 years required
• Sales Counselor and sales supervisory experience preferred
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Licenses

• Valid state/province driver's license with good driving record
• Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

• Working knowledge of Windows-based PC environment and MS office applications
• Knowledge of Customer Relationship Management systems a plus
• Ability to maintain confidentiality
• Ability to work beyond standard business hours when necessary to service customers
• Ability to set goals for employees that are challenging but achievable

Postal Code: 53154

Category (Portal Searching): Sales

Job Location: US-WI - Oak Creek