Sales Manager II

Service Corporation International; Oak Creek (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

Service Corporation International is seeking a Sales Manager II in Oak Creek, WI to lead a team of Sales Counselors and drive quota attainment. The role focuses on training, coaching, and strategic market development to grow the location’s customer base while ensuring compliance with company policies and applicable laws.

The candidate will oversee sales presentations, aftercare processes, and relationship-building within the community, with a strong emphasis on ethical practices and high

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• 3–5 years of sales management experience.
• Experience coaching and motivating sales staff and supervisors.
• Knowledge of CRM systems and MS Office suite.
• Ability to set challenging but achievable goals for employees.
• Valid driver’s license and insurance license as required by state.

Responsibilities

• Develops and leads a well-trained sales staff to meet or exceed quotas.
• Ensure Sales Counselors follow training and company policies.
• Provide ongoing sales instruction and guidance to meet customer needs.
• Manage aftercare process and customer service continuity.
• Plan community marketing initiatives to grow market share.
• Monitor discounts, contracts and compliance with laws.

Skills

Sales leadership

Coaching/Mentoring

Sales strategy

Public speaking

CRMs

MS Office

Goal setting

confidentiality

Education

High school or equivalent

Bachelor’s degree preferred

Tools

CRM systems

MS Office

Job description

## Sales Manager IIApply: WI - Oak Creek: Full time: Posted Today: Req.168323Our associates celebrate lives. We celebrate our associates.Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.**JOB RESPONSIBILITIES****Staff Management and Leadership*** Meet and exceed established location sales quotas* Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures* Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers* Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service**Market Share*** Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community* Analyze and be aware of competitor pricing* Plan and participate in community events designed to develop prospects and heighten awareness of the location**Expense Management*** Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws* Approve all discounts offered to customers* Prepare reports that demonstrate compliance with financial controls**Operations Support*** Maintain all marketing materials, training manuals, sales equipment and other sales supplies* Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies* Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public**Compliance*** Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure* Ensure compliance of sales practices with federal, state/provincial and local regulations**MINIMUM Requirements****Education*** High school or equivalent* Bachelor’s degree preferred**Experience*** Sales Management experience of 3-5 years required* Sales Counselor and sales supervisory experience preferred* Experience presenting, training, coaching and motivating salespeople and sales forces a plus**Licenses*** Valid state/province driver’s license with good driving record* Insurance license as required by state/province law and as prescribed by each state board**Knowledge, Skills and Abilities*** Working knowledge of Windows-based PC environment and MS office applications* Knowledge of Customer Relationship Management systems a plus* Ability to maintain confidentiality* Ability to work beyond standard business hours when necessary to service customers* Ability to set goals for employees that are challenging but achievablePostal Code: 53154Category (Portal Searching): SalesJob Location: US-WI - Oak Creek