Sales Manager (Genesis)

The CAR Group (Norm Reeves Dealerships); Irvine (CA); On-site; USD 72,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k matching

FSA

Tuition reimbursement

Paid time off

Hospital insurance

Accident insurance

Critical illness insurance

Vehicle discounts

Service discounts

Parts discounts

Job summary

The CAR Group (Norm Reeves Dealerships) invites an experienced Sales Manager to lead the Genesis dealership in Irvine, CA. You will direct both new and used vehicle teams, driving daily showroom activity, customer engagement, and performance against monthly and annual targets.

You will mentor sales consultants, analyze trends, forecast results, and maintain CSI and customer satisfaction through professional issue resolution and a strong team culture.

Qualifications

• 2–3 years of prior automotive sales management experience.
• Proven track record of achieving sales goals with exceptional CSI results.
• Strong leadership, communication, and customer engagement skills.
• Ability to train, motivate, and develop a high-performing sales team.
• Data-driven mindset with the ability to analyze performance trends and forecast results.
• Valid driver’s license with an acceptable driving record.

Responsibilities

• Lead the new and used vehicle sales teams—hire, train, coach, and develop high performers.
• Run the day‑to‑day sales operation and showroom activity to ensure strong customer engagement and consistent results.
• Partner with the GM/GSM to set and achieve monthly and annual sales, gross profit, and performance goals.
• Coach sales consultants on best practices for selling, negotiating, and closing deals.
• Track performance, forecast sales, and share results with dealership leadership.
• Monitor CSI and ensure timely follow‑up to deliver an exceptional customer experience.
• Step in to resolve customer concerns and ensure issues are handled quickly and professionally.
• Build a positive, accountable culture that reflects Genesis’ core values.
• Ensure compliance with dealership policies, manufacturer standards, and all regulations.

Skills

Automotive sales management

CSI results

Leadership

Communication

Customer engagement

Data-driven

Forecasting

Driver's license

Job description

Location: Irvine, CA (Onsite) | Type: Full-time | Compensation: $72,000 - $180,000+

Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand!

We are seeking an experienced Sales Manager for our Genesis dealership in Irvine, CA.

Core Responsibilities

• Lead the new and used vehicle sales teams—hire, train, coach, and develop high performers.
• Run the day‑to‑day sales operation and showroom activity to ensure strong customer engagement and consistent results.
• Partner with the GM/GSM to set and achieve monthly and annual sales, gross profit, and performance goals.
• Coach sales consultants on best practices for selling, negotiating, and closing deals.
• Track performance, forecast sales, and share results with dealership leadership.
• Monitor CSI and ensure timely follow‑up to deliver an exceptional customer experience.
• Step in to resolve customer concerns and ensure issues are handled quickly and professionally.
• Build a positive, accountable culture that reflects Genesis’ core values.
• Ensure compliance with dealership policies, manufacturer standards, and all regulations.

What You'll Need

• 2–3 years of prior Automotive Sales Management experience required.
• Proven track record of achieving sales goals with exceptional Customer Satisfaction Index (CSI) results.
• Strong leadership, communication, and customer engagement skills.
• Ability to train, motivate, and develop a high-performing sales team.
• Data-driven mindset with the ability to analyze performance trends and forecast results.
• Valid driver’s license with an acceptable driving record.

Benefits & Employee Perks

• Medical, Dental, Vision, and Complimentary Life Insurance
• 401k Matching and FSA
• Tuition Reimbursement
• Paid Time Off (accrues)
• Supplemental Insurance (Hospital, Accident, Critical Illness)
• Discounts on Vehicles, Services, and Parts