Sales Manager-Fifth Ave

Van Cleef & Arpels; New York (NY); On-site; USD 140,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Health savings and flexible spending

Life insurance & disability benefits

401(k) with employer match

Paid time off

Wellness reimbursement

Employee assistance program

Volunteer days off

Job summary

Van Cleef & Arpels in New York is seeking a Sales Manager for our luxury boutique. The ideal candidate will have a bachelor’s degree and 4–5 years of experience in luxury retail, with prior supervisory experience and strong selling and closing skills.

You will motivate teams, coach staff, and develop client relationships while delivering exceptional service and meeting sales goals. Travel and high‑profile networking may be required; fluency in a market-relevant language is a plus.

Qualifications

• Bachelor’s degree required.
• 4‑5 years luxury retail experience.
• Prior supervisory experience.
• Strong selling, closing, and Excel/Word skills.
• Fluency in a foreign language relevant to the market (preferred).

Responsibilities

• Collaborate with the Boutique Director to support and guide the sales team on the sales floor.
• Assist the team in achieving performance goals through feedback, coaching, and successful sales closures.
• Support the team in developing client relationships and prospecting in the database, creating a long‑term strategy to boost loyalty and sales volume.
• Lead by example on the sales floor, motivating the team, and aid the Boutique Director in crafting short‑ and mid‑term strategies for client attraction, conversion, and retention.
• Ensure the delivery of excellent customer service, elevating the boutique experience to drive sales growth.
• Assist the Boutique Director in supporting and guiding the team in all aspects of operations, including policy & procedures and corporate directives.

Skills

Selling & closing

Team motivation

Problem-solving

Interpersonal skills

Communication

Travel flexibility

Attention to detail

Education

Bachelor's degree

Tools

Excel

Word

Job description

Are you a good match?

We are looking for a Sales Manager for our luxury boutique. The ideal candidate will have a bachelor’s degree, 4‑5 years of experience in a luxury retail environment, prior supervisory experience, and strong selling and closing skills. They must be able to motivate teams, resolve sales issues, and excel in Excel and Word. Travel as needed, network at high‑profile events, speak a foreign language relevant to the market, and demonstrate excellent communication, problem‑solving, and interpersonal skills.

Responsibilities

• Collaborate with the Boutique Director to support and guide the sales team on the sales floor.
• Assist the team in achieving performance goals through feedback, coaching, and successful sales closures.
• Support the team in developing client relationships and prospecting in the database, creating a long‑term strategy to boost loyalty and sales volume.
• Lead by example on the sales floor, motivating the team, and aid the Boutique Director in crafting short‑ and mid‑term strategies for client attraction, conversion, and retention.
• Ensure the delivery of excellent customer service, elevating the boutique experience to drive sales growth.
• Assist the Boutique Director in supporting and guiding the team in all aspects of operations, including policy & procedures and corporate directives.

Qualifications

• Bachelor’s degree required.
• 4‑5 years of luxury retail experience.
• Prior supervisory experience.
• Strong selling, closing, and Excel/Word skills.
• Ability to motivate teams and resolve sales issues quickly.
• Comfortable with travel and high‑profile networking events.
• Fluency in a foreign language relevant to the market (preferred).
• Excellent communication, problem‑solving, and interpersonal skills.

Benefits & Compensation

• Medical, dental, and vision coverage.
• Health savings and flexible spending accounts.
• Life insurance, disability benefits, and a 401(k) with employer match.
• Paid time off, wellness reimbursement, and employee assistance program.
• Volunteer days off and community‑impact initiatives.
• Annual bonus eligible.
• Salary range: $140K – $150K yearly.