Sales Associate-Fifth Ave

Richemont Iberia SL; New York (NY); On-site; USD 42,000 - 58,000; Full time

Job summary

Van Cleef & Arpels boutique seeks a sales professional skilled in luxury clienteling to drive High Jewelry sales and build lasting relationships with discerning clients. The role reports to the Boutique Manager and emphasizes exceptional service, event participation, and community engagement.

Responsibilities include achieving sales goals, managing CRM initiatives, assisting with daily display setup, and traveling as needed to cultivate a robust client network.

Qualifications

• Bachelor's degree or jewelry certification with 7 years of experience preferred.
• Excellent communication in person and in writing is required.
• Strong ability to develop long-lasting client relationships in a luxury environment.

Responsibilities

• Achieve sales goals by providing exceptional service.
• Attend social functions to generate new business and invite clients to in-boutique events.
• Oversee CRM initiatives including client data capture and accuracy, communication on novelties and events, gifting campaigns, and clientele reporting.
• Assist in display setup each morning, display breakdown in the evening, and maintain the boutique's aesthetic quality.
• Ability to travel as required.

Skills

Client relationships

Communication

Customer service

Clienteling

Education

Bachelor's degree

Jewelry certification

Tools

CRM software

Job description

Are you a good match?

Ideal candidate for this role will possess a strong ability to develop long lasting client relationships in a fast paced luxury environment. A natural curiosity for people and an inherent need to provide excellent service is required. A bachelors degree or jewelry certification with 7 years of experience is preferred. Your ability to effectively communicate in person and in writing will contribute to your success in this role.

What are we expecting from you?

Reporting to the Boutique Manager, you will be responsible for achieving sales goals and balancing daily business and High Jewelry sales, while developing a network of loyal clients.

In this role, you will

• Be responsible for achieving sales goals by providing exceptional service
• Attend social functions within the community to generate new business, invite current and prospective clients to in-boutique events, and reach out through curated clienteling tools
• Oversee CRM initiatives including client data capture and accuracy, communication on novelties and events, gifting campaigns, and clientele reporting
• Assist in display setup each morning, display breakdown in the evening, and maintain the aesthetic quality of the Boutique
• Ability to travel as required

More than a role…we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.

The recruitment process:

If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization. Applicants must have valid work authorization for employment in the USA. Salary will be negotiated based on skills and prior work experience.

Richemont offers a generous compensation and benefits package for eligible employees.

Salary Range: $24.04 (Hourly)

This role is commission eligible