Sales Manager, Customer Growth - Hybrid Remote SaaS

NinjaOne; Tampa (FL); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

401(k) Plan

Medical, dental, and vision insurance

Unlimited PTO

Hybrid remote

Job summary

NinjaOne is seeking a Sales Manager, Customer Base to lead a team of Account Executives focused on cross-sell, up-sell, and retention within our existing customer base. You will coach, develop, and enable the team to drive revenue growth while maintaining a high-performance culture.

This hybrid role is based in Tampa or Austin with 4 days in the office; you will forecast, manage pipelines in Salesforce, and collaborate with Marketing, Product, Support and Customer teams to maximize customer

Qualifications

• Experience leading a team of Account Executives or similar roles in B2B SaaS.
• Proven track record of exceeding revenue targets and coaching for results.
• Strong consultative selling, trust-building and executive presence.
• Analytical mindset with data-driven approach to performance.
• Proficiency with Salesforce and sales enablement tools.

Responsibilities

• Hire, train, and develop a team of Account Executives to drive performance.
• Establish and monitor KPIs, conduct reviews, and create development plans.
• Drive cross-sell, up-sell, and retention within the customer base.
• Manage full sales cycle, from discovery to close, with a focus on outcomes.
• Collaborate with Marketing, Product, Support, and Customer teams.

Skills

Leadership

Sales management

Strategic selling

Analytical thinking

Salesforce

Executive communication

Tools

Salesforce

Sales enablement tools

Job description

NinjaOne is seeking a Sales Manager, Customer Base to lead a team of Account Executives focused on cross-sell, up-sell, and retention within our existing customer base. You will coach, develop, and enable the team to drive revenue growth while maintaining a high-performance culture.

This hybrid role is based in Tampa or Austin with 4 days in the office; you will forecast, manage pipelines in Salesforce, and collaborate with Marketing, Product, Support and Customer teams to maximize customer