Sales Manager - CRM-Driven Growth & Team Leadership

Mercedes-Benz Group; North Olmsted (OH); On-site; USD 120,000 - 200,000; Full time

Job summary

Mercedes-Benz Group in North Olmsted, OH is seeking a Sales Manager to drive profitability and customer retention in the sales profit center. You will hire, train, and monitor the performance of the sales staff and establish customer-focused sales standards.

Responsibilities include forecasting goals for sales and expenses, managing the department budget, directing staff, developing incentives, and ensuring compliant processes.

Qualifications

• Process driven, disciplined approach.
• Proven success in fast-paced environments.
• Experience working with large sales teams.
• Proficient in developing and managing a CRM platform to retain customers and seek new prospects.

Responsibilities

• Forecasts goals and objectives for sales, gross, and expenses on a monthly and annual basis.
• Hires, trains, motivates, counsels, and monitors the performance of all new-vehicle sales employees.
• Prepares and administers an annual operating budget for the new-vehicle sales department.
• Directs and schedules department employees to ensure proper staffing.
• Develops incentive programs with managers to boost sales and customer satisfaction.
• Keeps a thorough daily log of sales activities and follows up with buyers.

Skills

Process driven

Fast-paced

Large sales team experience

CRM proficiency

Tools

CRM platform

Job description

Mercedes-Benz Group in North Olmsted, OH is seeking a Sales Manager to drive profitability and customer retention in the sales profit center. You will hire, train, and monitor the performance of the sales staff and establish customer-focused sales standards.

Responsibilities include forecasting goals for sales and expenses, managing the department budget, directing staff, developing incentives, and ensuring compliant processes.