High-Impact Auto Sales Consultant

ADP, Inc.; North Olmsted (OH); On-site; USD 60,000 - 120,000; Full time

Job summary

Mercedes-Benz of North Olmsted is looking for an Automotive Sales Consultant to handle the full car-sale process—from lead generation to delivery. You will articulate product specs, assist customers in selecting vehicles, and ensure a smooth, satisfying experience.

The role emphasizes understanding equity and depreciation, maintaining strong customer relationships, and achieving sales goals in a full-time, on-site setting in North Olmsted, OH.

Qualifications

• Must be 25 years of age or older.
• Valid driver’s license with clean driving record.
• Exhibit high level of commitment to customer satisfaction.
• Keep abreast of new products, features, accessories, etc., and their benefits to customers.
• Know and understand equity and values, and explain depreciation to the customer.
• Strong organizational skills.
• Automotive sales experience is a big plus.

Responsibilities

• Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Fully explain product performance, application, and benefits to prospective clients.
• Describe all optional equipment available for customer purchase.
• Offer test drives to all prospects while following dealership procedure to obtain proper identification from customer prior to test drive.
• Establish personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet and exceed those goals.
• Attend product and sales training courses as requested by sales manager.
• Write complete sales orders and process paperwork in accordance with established dealership policies.
• Prepare sold vehicles for customer delivery prior to customer arrival.
• Deliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
• Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Follow up on all post-delivery items, tag/title work, “we-owes”, and special requests to be sure that all customer expectations are met.
• Mantains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

Skills

Customer focus

Communication skills

Organizational skills

Automotive sales experience

Job description

Mercedes-Benz of North Olmsted is looking for an Automotive Sales Consultant to handle the full car-sale process—from lead generation to delivery. You will articulate product specs, assist customers in selecting vehicles, and ensure a smooth, satisfying experience.

The role emphasizes understanding equity and depreciation, maintaining strong customer relationships, and achieving sales goals in a full-time, on-site setting in North Olmsted, OH.