SALES MANAGER

Mercedes-Benz Group; North Olmsted (OH); Presencial; USD 120 000 - 200 000; Tempo integral

Resumo da oferta

Mercedes-Benz Group in North Olmsted, OH is seeking a Sales Manager to drive profitability and customer retention in the sales profit center. You will hire, train, and monitor the performance of the sales staff and establish customer-focused sales standards.

Responsibilities include forecasting goals for sales and expenses, managing the department budget, directing staff, developing incentives, and ensuring compliant processes.

Qualificações

• Process driven, disciplined approach.
• Proven success in fast-paced environments.
• Experience working with large sales teams.
• Proficient in developing and managing a CRM platform to retain customers and seek new prospects.

Responsabilidades

• Forecasts goals and objectives for sales, gross, and expenses on a monthly and annual basis.
• Hires, trains, motivates, counsels, and monitors the performance of all new-vehicle sales employees.
• Prepares and administers an annual operating budget for the new-vehicle sales department.
• Directs and schedules department employees to ensure proper staffing.
• Develops incentive programs with managers to boost sales and customer satisfaction.
• Keeps a thorough daily log of sales activities and follows up with buyers.

Conhecimentos

Process driven

Fast-paced

Large sales team experience

CRM proficiency

Ferramentas

CRM platform

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SALES MANAGER

Regular Full-Time North Olmsted, OH, US

3 days ago Requisition ID: 1190

Salary Range: $120,000.00 To $200,000.00 Annually

Department: Sales
Reports To:General Manager
Summary:

Ensures customer retention and profitability in this profit center by hiring, training, and measuring the performance of salespeople and establishing customer-focused sales standards.

• Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
• Hires, trains, motivate, counsels, and monitor the performance of all new-vehicle sales employees.
• Prepares and administers an annual operating budget for the new-vehicle sales department.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect new-vehicle sales.
• Directs and schedules the activities of all department employees, ensuring proper staffing at all times.
• Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.
• Maintains an accurate daily log that reflects all sales activities in the dealership.
• Ensures proper follow up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system.
• Develops, implements, and monitors a follow-up system for new-vehicle purchasers.
• Maintains teamwork in a customer-focused sales environment throughout the sales, delivery, and follow-up process.
• Conducts daily and weekly sales meetings.
• Provides effective communication throughout the new vehicle department as well as interdepartmentally.
• Ensures that new-vehicle salespeople understand and follow dealership policies and procedures.
• Provides proper product and training resources for salespeople on a regular and continuous basis.
• Oversees the efforts of new-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.
• Works with salespeople on programs that will increase the new-car gross and F&I penetration.
• Develops incentive programs along with dealer and other managers.
• Helps salespeople close deals when necessary.
• Completes deal settlement sheets and turns into accounting office in a prompt and timely manner.
• Establishes and maintains standards for the delivery of vehicles to customers.
• Schedules first service appointment at time of delivery.
• Provides dealer with accurate floor traffic control data on a daily basis.
• Processes salesperson commission sheets and monitors payroll records of salespeople.
• Reviews inventory daily to ensure the proper mix of grounded stock for maximum turnover efficiency.
• Recommends to the general sales manager the new-car inventory to be carried by color, model, and equipment, based on a variety of customer and market analyses.
• Assists the used-vehicle department with trade appraisals as needed.
• Directs merchandising and advertising efforts for the new-vehicle department in conjunction with the other managers and dealer.
• Assists in the development of advertising campaigns and other promotions.
• Attends managers meetings as requested.
• Maintains professional appearance.

Attributes/Skills

• Process driven individual with hands on and disciplined approach
• Proven success working in a fast paced environment
• Experience working with large Sales team
• Proficient in developing and managing a CRM platform to retain customers and seek out new prospective sales