Sales Manager

DHL; Westerville (OH); On-site; Confidential; Full time

Job summary

DHL is seeking a DFN Multi-Country Sales Manager in Westerville, Ohio to identify and close deals with small to mid-sized eCommerce companies. The role drives DFN growth across regions and supports brand-building initiatives at events.

The candidate will manage up to 20 live opportunities in Salesforce, collaborate with cross-functional teams, and engage in ongoing market development. Strong consultative selling and logistics knowledge are essential.

Qualifications

• 5+ years in sales in a consultative selling environment, preferably in eCommerce.
• Entrepreneurial spirit with initiative to grow the business.
• Excellent written and oral communication skills.
• Strong affinity and insights into the eCommerce market and business models.
• Understanding of developing markets and business trends.
• Knowledge of Fulfillment and Last Mile Operations.
• Experience in B2C or with a logistics provider; international experience preferred.

Responsibilities

• Lead generation through digital and social selling using Salesforce CRM.
• Convert leads into sales opportunities and manage them to closing.
• Collaborate with eCS/DHL Express for cross-business unit lead exchanges.
• Manage up to 20 live opportunities in Salesforce.
• Partner with Sales Leader and represent DFN at events and conventions.
• Capture pricing and draft proposals as the commercial contact.
• Gather customer feedback on commercial terms and conditions.
• Coordinate multi-country sales opportunities with DFN team.
• Work with marketing to improve digital campaigns.
• Establish DHL Supply Chain and DFN in the local eCommerce community.
• Visit DHL sites and engage with the local sales community regularly.

Skills

Sales experience

Consultative selling

Communication skills

eCommerce insights

Market development

Cross-regional collaboration

B2C/logistics experience

Process orientation

International exposure

Job description

DFN Multi-Country Sales Manager

Location: Westerville, Ohio, 43082, United States of America

Category: Sales and Business Development

DHL Fulfillment Network (DFN) Multi-Country Sales Manager (US-O)

Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!

Job Description

We are seeking a DFN Multi-Country Sales Manager to identify and close business deals with small to medium-sized eCommerce companies primarily in a single target country. The role will be driving DFN growth in all regions globally, with sales being often the first in country resources recruited. This role forms the backbone for our transactional sales approach with a heavy focus on closing and winning new business. As such, the role will be expected to support brand building initiatives and support senior management at events and functions.

Responsibilities

• Creates “lead” generation through digital and social selling by utilizing the Salesforce CRM lead queue to qualify inbound leads.
• Converts leads into real sales opportunities and owns them until they become business won (e.g. owning SF.com process, contract preparation).
• Builds relationships with, for example, eCS/DHL Express to contribute to cross-business unit lead exchanges through regular exchanges with XBU points of contact in the sales community
• Manages up to 20 “live” opportunities at any given time in our Salesforce CRM and forms early lead stages of an opportunity through to winning and closing an opportunity.
• Partners with Sales Leader and attends and represents DFN at events and conventions.
• Acts as commercial point of contact to capture structural customer data needed for pricing and proposal creation.
• Acts as commercial point of contact to capture customer feedback on commercial terms & conditions.
• Manages multi-country sales opportunities in close collaboration with other DFN Sales Team members.
• Works closely with marketing to improve digital marketing campaigns.
• Establishes DHL Supply Chain and the DHL Fulfillment Network in the local eCommerce community.
• Fosters relationships with DHL sites and sales people across business units by visiting relevant operational sites and engaging in regular meetings with the local DHL Supply Chain Sales community (where applicable).
• Acts as local change manager to establish new way of working within DHL Fulfillment Network standards.

Required Education and Experience

• Five years (5+) in sales background in a consultative selling environment, preferably in eCommerce, required.
• Strong Entrepreneurial spirit, willing to take initiative in growing the business, required.
• Excellent written and oral communication skills, required.
• Strong affinity & insights into the eCommerce market / eCommerce needs and business models, required.
• Understanding of developing markets and business trends, required.
• Knowledge of Fulfillment & Last Mile Operations, required.
• Process-oriented with structural and collaborative approach, required.
• Working experience in B2C company or within a logistics provider, preferred.
• International experience or working in cross-regional setting, preferred.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.