International Sales Manager

DHL eCommerce; New Jersey; On-site; USD 103,000 - 122,000; Full time

Benefits offered by this job

Competitive Pay

Bonus Programs

401k Match

FSA/HSA

Tuition Reimbursement

Paid Time Off

Holidays & Time Off

Employee Discount

EAP & Work Life

Disability Insurance

Life Insurance

Job summary

DHL eCommerce is seeking an International Sales Manager to drive growth across cross-border logistics for global eCommerce brands and mailers. You will partner with Product, Commercial, and Sales Leaders to create tailored cross-border solutions and expand revenue across international shipping offerings.

The role emphasizes opening new accounts, managing a large self-generated pipeline, and delivering innovative logistics solutions in a fast-growing environment. Travel up to 50% is required.

Qualifications

• Minimum 9 years of sales experience with a strong record of generating new business revenue.
• Experience in parcel, eCommerce, transportation, logistics, freight, or supply chain solutions.
• Demonstrated success opening new accounts and building sustainable revenue streams.

Responsibilities

• Develop and execute strategic sales plans to achieve cross-border revenue goals.
• Prospect, identify, qualify, and close new business opportunities with international mailers and global eCommerce brands.
• Build and maintain relationships with key decision-makers across target accounts.
• Independently identify and prioritize regional sales opportunities.
• Present customized cross-border logistics solutions and conduct customer facility tours.
• Collaborate with implementation and customer service teams to ensure onboarding and satisfaction.

Skills

Solution-based selling

New business development

Cold calling

Negotiation

Verbal written presentation

Analytical problem-solving

Pipeline management

Relationship-building

Executive presence

Customer-focused

Independent work

Education

Bachelor's degree in Business, Supply Chain, Marketing, Professional Sales, or related field

Tools

CRM platforms

Salesforce.com

Job description

International Sales Manager (Cross-Border eCommerce & Logistics)

Location:

• Northeast Region: MA, RI, NY, NJ, PA

Join the World's #1 Logistics Company

At DHL, our people are our greatest asset! Everyone’s contribution drives us to be the world's #1 logistics company.

Certified as a Great Place to Work, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.

About the Role

DHL eCommerce is seeking a highly motivated International Sales Manager to drive strategic growth across our cross-border (XB) logistics portfolio. This role is responsible for identifying, developing, closing, and retaining business with global eCommerce brands, international mailers, and parcel shippers.

You will work closely with Product, Commercial, and Sales Leadership teams to create customized cross-border shipping solutions while expanding market share and revenue across international mail, parcel, and International Distributed Print offerings.

This is an ideal opportunity for a proven hunter who thrives on building new business, creating strategic customer relationships, and delivering innovative logistics solutions in a high-growth environment.

What You'll Do

Drive New Business Growth

• Develop and execute strategic sales plans to achieve and exceed cross-border revenue goals.
• Prospect, identify, qualify, and close new business opportunities with international mailers and global eCommerce brands.
• Build and maintain relationships with key decision-makers across target accounts.
• Independently identify and prioritize regional sales opportunities.
• Present customized cross-border logistics solutions and conduct customer facility tours.
• Collaborate with implementation and customer service teams to ensure successful onboarding and customer satisfaction.

Grow and Retain Existing Business

• Support Key Account Management efforts through product expertise, competitive analysis, and customer-facing presentations.
• Proactively address customer challenges and identify growth opportunities.
• Partner with Client Relations teams to strengthen retention and customer loyalty.
• Manage rate proposals, pricing communications, and renewal strategies.Expand wallet share within existing accounts while maintaining exceptional service levels.

Strategic Leadership & Collaboration

• Partner with Product Management, Commercial, and Sales Leadership on strategic growth initiatives.
• Support margin reviews, market research projects, and key business development activities.
• Maintain accurate pipeline management, forecasting, and CRM reporting.
• Ensure performance standards and reporting requirements are consistently achieved.

What We're Looking For

Required Experience

• Minimum 9 years of sales experience with a strong record of generating new business revenue.
• Experience in parcel, eCommerce, transportation, logistics, freight, or supply chain solutions.
• Demonstrated success opening new accounts and building sustainable revenue streams.
• Proven ability to manage a large self-generated sales pipeline from prospecting through close.
• Experience using CRM platforms and sales activity reporting tools.

Preferred Qualifications

• Bachelor's degree in Business, Supply Chain, Marketing, Professional Sales, or related field.
• Salesforce.com experience preferred.

Key Skills

• Solution-based selling expertise
• New business development and prospecting
• Cold calling, networking, and outbound sales strategies
• Strong negotiation and closing skills
• Excellent verbal, written, and presentation skills
• Analytical problem-solving abilities
• Pipeline management and forecasting
• Relationship-building and executive presence
• Customer-focused and results-driven mindset
• Ability to work independently in a fast-paced environment

Travel

• Up to 50% travel required.

Why DHL eCommerce?

As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home.

• Competitive Pay
• Bonus Programs
• Retirement Savings - 401k with company match
• FSA/HSA availability
• Tuition Reimbursement
• Paid Time Off including vacation and sick time
• Company Paid Holidays and Floating Holidays
• Employee Discount Program
• Employee Assistance & Work Life Program
• Short Term and Long-Term Disability
• Life Insurance

Salary Range by Location

• RI: $98,775 - $118,115
• MA, NJ, NY: $103,125 - $122,000

This compensation range is provided as a reasonable estimate of the salary range for this role. Factors that may be used to determine your actual salary may include but are not limited to your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.

To be considered for this role, applicants must be legally authorized to work in the United States and not require employer sponsored work authorization now or in the future.

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

Equal Opportunity Employer - Veterans/Disability