Business Development Manager

DHL; Chicago (IL); On-site; Confidential; Full time

Benefits offered by this job

Competitive base salary plus role‑dep.

401(k) Match

Stock Purchase Plan

Medical coverage

Vision coverage

Dental coverage

Paid Time Off

Job summary

DHL is seeking a Domestic Business Development Manager to drive growth in the Chicago area. You will identify and win new business opportunities, expand wallet share within existing accounts, and craft customer-focused supply chain solutions across domestic transportation and value-added services.

The role requires hunter mentality, consultative selling skills, and the ability to engage senior decision-makers.

Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, Marketing, or related field.
• 5+ years of successful B2B sales in transportation, logistics, freight forwarding or related industries.
• Proven track record of achieving or exceeding sales quotas and revenue growth.
• Strong knowledge of domestic freight modes including LTL, Truckload, Expedited, Intermodal, Final Mile and Cross-Border.
• Experience presenting to senior-level decision-makers and managing complex sales cycles.
• Excellent negotiation, communication, and presentation skills.
• Ability to travel within the assigned territory as needed.

Responsibilities

• Prospect, qualify, develop, and win new business opportunities across DHL's domestic transportation portfolio.
• Execute strategic sales plans to achieve revenue, profit, and volume growth targets.
• Build and manage a robust sales pipeline through prospecting, networking, referrals, and market intelligence.
• Identify opportunities to expand DHL's presence within existing accounts via cross-selling and upselling.
• Develop customized transportation and supply chain solutions addressing customer challenges.
• Lead customer discovery sessions, solution presentations, pricing discussions, and contract negotiations.
• Collaborate with Operations, Pricing, Customer Service, and Product teams to develop competitive proposals.
• Serve as the domestic transportation subject matter expert for internal stakeholders and sales teams.
• Analyze market trends, competitive activity, and customer needs to identify growth opportunities.
• Maintain opportunity management, forecasting, and account planning in CRM tools.
• Support strategic sales initiatives, vertical campaigns, and regional growth programs.
• Build executive-level relationships and deliver value-driven account reviews.
• Champion DHL's customer-centric culture and ensure long-term retention.

Skills

5+ years sales

B2B sales

domestic freight knowledge

consultative selling

negotiation skills

CRM proficiency

travel ability

Education

Bachelor's degree in Business/Logistics/Marketing

Tools

CRM platforms

Microsoft Office

Job description

Domestic Business Development Manager

Location: Chicago, Illinois, United States of America

Category: Sales and Business Development

Job Title: Domestic Business Development Manager

Job Location: Chicago, Illinois

Role Summary

Are you a high-performing sales professional with a passion for building new business and delivering innovative logistics solutions? DHL Global Forwarding, the world's leading logistics provider, is seeking a Domestic Business Development Manager to accelerate growth across our domestic transportation portfolio.

In this role, you will be responsible for identifying, developing, and securing new business opportunities while expanding DHL's share of wallet within existing customer accounts. You will leverage DHL's comprehensive portfolio of domestic transportation, cross-border, and value-added logistics solutions to deliver customer-focused supply chain strategies that drive measurable business results.

The ideal candidate combines a hunter mentality with strong consultative selling skills, the ability to engage decision-makers at all levels, and a passion for creating long-term customer partnerships.

Key Responsibilities

• Prospect, qualify, develop, and win new business opportunities across DHL's domestic transportation and logistics portfolio.
• Execute strategic sales plans to achieve and exceed annual revenue, profit, and volume growth targets.
• Build and manage a robust sales pipeline through proactive prospecting, networking, referrals, and market intelligence.
• Identify opportunities to expand DHL's presence within existing accounts through cross-selling and upselling of domestic, trans-border, and value-added logistics solutions.
• Develop customized transportation and supply chain solutions that address customer challenges and support business objectives.
• Lead customer discovery sessions, solution presentations, pricing discussions, and contract negotiations.
• Collaborate with Operations, Pricing, Customer Service, and Product teams to develop competitive customer proposals and ensure successful implementation.
• Serve as the domestic transportation subject matter expert for internal stakeholders and cross-functional sales teams.
• Analyze market trends, competitive activity, and customer needs to identify emerging growth opportunities.
• Maintain accurate opportunity management, forecasting, and account planning within CRM tools.
• Support strategic sales initiatives, vertical market campaigns, and regional growth programs.
• Build strong executive-level relationships with customers and deliver ongoing value-driven account reviews.
• Champion DHL's customer-centric culture while ensuring exceptional service and long-term customer retention.

Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, Marketing, or related field preferred.
• 5+ years of successful B2B sales experience, preferably within transportation, logistics, freight forwarding, supply chain, or related industries.
• Proven track record of achieving or exceeding sales quotas and revenue growth targets.
• Strong knowledge of domestic freight transportation modes, including LTL, Truckload, Expedited, Intermodal, Final Mile, and Cross-Border solutions.
• Demonstrated ability to develop and present complex transportation solutions to customers.
• Experience selling to senior-level decision-makers and managing complex sales cycles.
• Excellent negotiation, communication, and presentation skills.
• Strong financial acumen with the ability to understand profitability drivers and pricing strategies.
• Proficiency with CRM platforms and Microsoft Office applications.
• Ability to travel within assigned territory as needed.

Success Measures

The Domestic Business Development Manager will be evaluated on:

• New business revenue growth
• Gross profit attainment
• Pipeline development and conversion
• Customer acquisition and retention
• Share of wallet growth within strategic accounts
• CRM adoption and forecast accuracy
• Cross-functional collaboration and customer satisfaction

Pay Range: $93,142.50 - $124,190.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.