Sales Manager

High Peak's Resort; Village of Lake Placid (NY); On-site; USD 61,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Pet discount program

Identity theft protection

Pre-paid legal support

Flexible spending accounts

Matched 401K

Life

Disability insurance

Paid time off

Wellness programs

Hotel discounts

Job summary

High Peaks Resort in Lake Placid, NY is seeking a Sales Manager to lead accounts, drive group sales, and ensure exceptional guest satisfaction. You will manage, solicit past and new business, and coordinate with other departments to service accounts.

The role reports to the Sales & Catering team and requires two years of hospitality sales experience, proficiency with MS Outlook, Word and Excel, and familiarity with hotel PMS systems such as OPERA or OnQ.

Qualifications

• High school diploma or equivalent required.
• At least two years of hospitality sales experience preferred.
• Proficient in MS Outlook, Word and Excel; knowledge of PMS systems is a plus.

Responsibilities

• Deliver best-in-class service to guests with engagement and thoughtfulness.
• Drive group sales by proactively seeking new business opportunities and responding promptly to inquiries.
• Lead and manage the sale of guest room nights and room rentals within the Sales & Catering Division.
• Conduct site inspections with potential and existing clients to showcase offerings.
• Coordinate with departments to ensure seamless account servicing.
• Build and nurture relationships with local business networks.

Skills

Hospitality sales experience

MS Outlook

MS Word

MS Excel

Education

High school diploma or equivalent

Tools

OPERA

OnQ

Job description

High Peaks Resort
Lake Placid, NY 12946, USA

Description

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

• EARLY PAY OR EARNED WAGE ACCESS get paid before payday
• medical
• dental
• vision
• pet discount program
• identity theft protection
• pre-paid legal support
• flexible spending accounts
• matched 401K
• life
• critical accident or illness
• short- & long-term disability
• paid time off
• wellness programs
• wonderful hotel discounts and much more

This role is dedicated to delivering exceptional Guest Services as part of our Sales & Catering TEAM, ensuring the smooth operation of the hotel's sales function. As a Sales Manager, your primary responsibility is to manage accounts, ensuring exceptional guest satisfaction while actively soliciting both past and new business. The goal is to achieve or exceed all revenue targets, including room nights, average rates, and room rentals.

Essential Job Functions:

• Deliver best-in-class service to our guests with engagement and thoughtfulness
• Drive group sales by proactively seeking new business opportunities and responding promptly to inquiries
• Lead and manage the efficient sale of guest room nights and room rentals within the Sales & Catering Division
• Conduct site inspections with potential and existing clients, showcasing our exceptional offering
• Coordinate with relevant departments to ensure seamless account servicing
• Build and nurture strong relationships with the local Chamber of Commerce, civic groups, and businesses.

Wage:

Starting at $68,000 per year commensurate experience; additional quarterly incentive bonuses achievable based on performance

Physical Demands:

• Ability to sit for long periods of time
• Ability to exercise judgement in evaluating situations and making sound decisions

Qualifications:

Education:

• High school diploma or its equivalent

Experience:

• Two years Hospitality Sales and/or Convention Service experience preferred
• Confident utilizing MS outlook, Word, and Excel
• Previous experience with hotel PMS systems a plus. Examples: OPERA, OnQ

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.