Job Details: Job Location: West Broad VW Kia - Richmond, VA, Position Type: Full Time, Salary Range: $100000.00 - $125000.00Salary, Job Category: Sales, Summary
Summary
Ensures customer retention and profitability in this profit center by hiring, training and measuring the performance of salespeople and establishing customer-focused sales standards.
Essential Duties
- Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
- Hires, trains, motivates, counsels and monitors the performance of all new-vehicle sales employees.
- Prepares and administers an annual operating budget for the new-vehicle sales department.
- Understands, keeps abreast of and complies with federal, state and local regulations that affect new-vehicle sales.
- Directs and schedules the activities of all department employees, ensuring proper staffing at all times.
- Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.
- Maintains an accurate daily log that reflects all sales activities in the dealership.
- Ensures proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system.
- Develops, implements and monitors a follow-up system for new-vehicle purchasers.
- Maintains teamwork in a customer-focused sales environment throughout the sales, delivery and follow-up process.
- Conducts weekly sales meetings.
- Provides effective communication throughout the new and used vehicle department as well as interdepartmentally.
- Ensures that salespeople understand and follow dealership policies and procedures.
- Provides proper product and training resources for salespeople on a regular and continuous basis.
- Oversees the efforts of vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.
- Works with salespeople on programs that will increase the new-car gross and F&I penetration.
- Develops incentive programs along with dealer and other managers.
- Helps salespeople close deals when necessary.
- Completes deal settlement sheets and turns into accounting office in a prompt and timely manner.
- Establishes and maintains standards for the delivery of vehicles to customers.
- Provides dealer with accurate floor traffic control data on a daily basis.
- Processes salesperson commission sheets and monitors payroll records of salespeople.
- Reviews inventory daily to ensure the proper mix of grounded stock for maximum turnover efficiency.
- Recommends to the general manager the new-car inventory to be carried by color, model and equipment, based on a variety of customer and market analyses.
- Assists the used-vehicle department with trade appraisals as needed.
- Directs merchandising and advertising efforts for the new-vehicle department in conjunction with the sales managers and dealer.
- Assists in the development of advertising campaigns and other promotions.
- Attends managers meetings as requested.
- Maintains professional appearance.
- Other tasks as assigned.
Full Time Benefits
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Health savings
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k retirement
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Two to four years related experience and/or training; or equivalent combination of education and experience.
- Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures . Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
- State Sales License
- Valid Driver's License