Sales Manager

West Broad VW KIA; Richmond (VA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Insurance: medical, vision, dental, +

Health savings

Short-term and Long-term disability

Life Insurance

401k retirement

Job summary

West Broad VW Kia in Richmond, VA seeks an experienced sales manager to lead the dealership’s new-vehicle sales team, manage budgeting and objectives, and drive customer-focused sales initiatives.

The role involves forecasting, staffing, training, and collaborating with managers on promotions and advertising campaigns to increase gross and satisfaction ratings.

Qualifications

• Two to four years related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to present information to groups of managers, clients, customers and the general public.

Responsibilities

• Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
• Hires, trains, motivates, counsels and monitors the performance of all new-vehicle sales employees.
• Prepares and administers an annual operating budget for the new-vehicle sales department.
• Directs and schedules the activities of all department employees, ensuring proper staffing at all times.
• Develops incentive programs along with dealer and other managers.
• Oversees the efforts of vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.
• Maintains and analyzes inventory to optimize turnover and mix.

Skills

Sales leadership

Budgeting

Staff training

Forecasting

Customer service

Team leadership

Job description

SummaryEnsures customer retention and profitability in this profit center by hiring, training and measuring the performance of salespeople and establishing customer-focused sales standards.Essential DutiesForecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis.Hires, trains, motivates, counsels and monitors the performance of all new-vehicle sales employees.Prepares and administers an annual operating budget for the new-vehicle sales department.Understands, keeps abreast of and complies with federal, state and local regulations that affect new-vehicle sales.Directs and schedules the activities of all department employees, ensuring proper staffing at all times.Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.Maintains an accurate daily log that reflects all sales activities in the dealership.Ensures proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system.Develops, implements and monitors a follow-up system for new-vehicle purchasers.Maintains teamwork in a customer-focused sales environment throughout the sales, delivery and follow-up process.Conducts weekly sales meetings.Provides effective communication throughout the new and used vehicle department as well as interdepartmentally.Ensures that salespeople understand and follow dealership policies and procedures.Provides proper product and training resources for salespeople on a regular and continuous basis.Oversees the efforts of vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.Works with salespeople on programs that will increase the new-car gross and F&I penetration.Develops incentive programs along with dealer and other managers.Helps salespeople close deals when necessary.Completes deal settlement sheets and turns into accounting office in a prompt and timely manner.Establishes and maintains standards for the delivery of vehicles to customers.Provides dealer with accurate floor traffic control data on a daily basis.Processes salesperson commission sheets and monitors payroll records of salespeople.Reviews inventory daily to ensure the proper mix of grounded stock for maximum turnover efficiency.Recommends to the general manager the new-car inventory to be carried by color, model and equipment, based on a variety of customer and market analyses.Assists the used-vehicle department with trade appraisals as needed.Directs merchandising and advertising efforts for the new-vehicle department in conjunction with the sales managers and dealer.Assists in the development of advertising campaigns and other promotions.Attends managers meetings as requested.Maintains professional appearance.Other tasks as assigned.Full Time Benefits• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans• Health savings• Short-term and Long-term disability plans• Life Insurance (Whole Life and Term)• 401k retirementTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Two to four years related experience and/or training; or equivalent combination of education and experience.Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures . Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.State Sales LicenseValid Driver's License